Why choose AMC’s DaVinci over pre-built apps or CTI?

After 29 years of industry exposure and customer projects, DaVinci was built to capture all of our learnings into a toolkit that focuses on flexibility, security, & stability.

“We created DaVinci because there were beginning to be problems we couldn’t solve for our customers.”

– Anthony Uliano, Founder & CEO

Beyond the Fixed Feature Approach: The DaVinci Toolkit

We combine our expertise with DaVinci to deliver more functionality than fixed-feature or pre-built contact center solutions, while keeping costs lower than custom-built projects. We provide a platform backed by years of innovation and consulting backed by years of experience.

DaVinci vs. Pre-Built

DaVinci

Vendor Agnostic

Open Architecture

Built to be Continuously Enhanced

Data Remains Under Your Control

Pre-Built

Locked into a Single Vendor

Closed Architecture

Traditional Roadmap for Enhancements

Customer Data Returns to Vendor Cloud

DaVinci vs. Building Your Own

DaVinci

Continuous Training

Continuous Enhancement

Built in IAM, Security, and Deployment infrastructure

Building Your Own

Cost of Building and Maintaining Expertise

Cost of Building and Maintaining Solution

Heavy Investment in Infrastructure

AMC Technology in Numbers

How do we stand out in a competitive industry?

DaVinci UpTime

Countries use DaVinci

Years of Contact Center Integration Focused Experience

Longstanding Integration Partnerships

Why choose AMC’s DaVinci over pre-built apps or CTI?

“We created DaVinci because there were beginning to be problems we couldn’t solve for our customers.”

– Anthony Uliano, Founder & CEO

Beyond the Fixed Feature Approach: The DaVinci Toolkit

DaVinci vs. Pre-Built

DaVinci

Vendor Agnostic

Open Architecture

Built to be Continuously Enhanced

Data Remains Under Your Control

Pre-Built

Locked into a Single Vendor

Closed Architecture

Traditional Roadmap for Enhancements

Customer Data Returns to Vendor Cloud

DaVinci vs. Building Your Own

DaVinci

Continuous Training

Continuous Enhancement

Built in IAM, Security, and Deployment infrastructure

Building Your Own

Cost of Building and Maintaining Expertise

Cost of Building and Maintaining Solution

Heavy Investment in Infrastructure

AMC Technology in Numbers

DaVinci UpTime

Countries use DaVinci

Years of Contact Center Integration Focused Experience

Longstanding Integration Partnerships

Virtual Round Table