Streamline Expert Order Fulfilment with DaVinci

Transforming Customer Orders: Seamlessly Manage Payments and Confirmations Across Channels

Order Fulfilment

Typical Order Fulfilment Use Cases

CX leaders commonly use DaVinci to orchestrate interactions for:

Order Taking

Enhance engagement with current customers and captivate new ones through screen pop on both customer types.

Upsell / Cross sell

Provide next-best actions based on the interaction data during optimal opportunities to bring additional revenue.

Order Tracking

Streamline the process of tracking items or tasks within the platform while simultaneously enabling users to swiftly create tickets for necessary actions or follow-ups.

Customer Record Management

Adding transcribed call summaries to customer records ensures accurate records are kept on the account and serve as valuable references for follow-up and next steps.

DaVinci’s Key Features

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Completely Customizable

DaVinci’s platform is designed to be extended, enhanced, or customized quickly for each and every customer use case needed.

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Own The UI

Have complete control to customize or add new functionality to your solution as it rolls out to different end-users.

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Connect With Any App

DaVinci works with any communication channel and can connect custom apps, so you’re not limited to using a single communication infrastructure.

Voted #1 by our Valued Customers

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Continental
PPG
Home Depot
Maui Jim
Princess Cruises
BASF
CPS Energy
Ameris Bank
Carnival
Schweppes
Hyundai Capital

Book a Demo

Ready to elevate your contact center technology and optimize your operations with streamlined order fulfilment?