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4 Things to Consider for Your CX Technology Stack 

January 26, 2023

CX Technology StackWhether you're creating a new CX technology stack from scratch, or in the midst of a digital transformation project which requires making changes to your current CX technology stack, we've got some points for you to consider.   What is a Technology Stack? First, it is important to understand what a technology stack is. A... Read more →

Filed Under: Uncategorized Tagged With: amc technology, CX, CX Strategy, CX Tech Stack, CX Technology Stack, DaVinci, Tech Stack, Technology Stack

3 Bold CX Predictions of 2023

January 18, 2023

CX PredictionsA fresh new year, what are the next big CX predictions for 2023?   Customer expectations are constantly evolving, but it’s no secret the past two years have rapidly changed the CX space: Increased digitalization has consumers expecting more than ever. While technology offers brands new ways to engage the consumer and serve them more efficiently,... Read more →

Filed Under: Uncategorized Tagged With: AMC, amc technology, CX, CX Predictions, CX Predictions Of 2023, DaVinci

Webinar: Five Ways to Get the Most out Your Contact Center

July 6, 2020

Call Center Agent

For call centers in the Age of COVID, it is critical that companies can continue to provide live voices to assist clients, offer reassurance and uninterrupted support. Many companies have had to adapt quickly to prevent business continuity failures for employees and clients. This may mean having your call center agents operate remotely, which, in… Read more →

Filed Under: Contact Center Tips, DaVinci Tagged With: amc technology, Business Continuity, Call Center, DaVinci platform, webinar

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