How can we Help?

For support, login to the Customer Portal to log a ticket, track status, or search the knowledge base. 
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Resources

Visit Administration Portal

Creators Studio

Creators Studio is AMC’s web-based administration portal with role-based functionality. Contact center admins can browse, add and configure available apps and add users.

Check Status of DaVinci Apps

Health Status

AMC publishes our most up-to-the-minute information on DaVinci service availability in DaVinci Health Status page. Check this to get current status information anytime.

See Latest Releases

Release Notes

We regularly publish release notes for all of DaVinci’s Platform and Apps, including support for the latest upgrades and fixes with suggestions for what customers should test.

Reliable support that empowers CX growth

We are committed to empowering your success through DaVinci with our team of experts, comprehensive knowledge-based articles, and easy access to training documents and ticket logging in our Customer Portal. Our approach is straightforward and designed to enhance your proficiency and fully leverage the power of your CX strategies.

For more information about AMC’s Support:  See our Support Overview →

We’re here to help with your needs!