Service Cloud Voice (BYOT) with Avaya

PDF | 2 pages

DaVinci’s out-of-the-box (BYOT) integration embeds Avaya call controls within Salesforce and enhances agent workflows, unlocking efficiency for your entire customer service organization. Download the Service Cloud (BTOY) with Avaya datasheet to discover how your customers, agents, and entire business can thrive with CTI.

In this datasheet you will:

  • Identify the indications that your contact center requires stronger integration.
  • Evaluate the technology that needs to be upgraded or expanded.
  • Explore the potential benefits that integration can offer for your agents.
Service Cloud Voice (BYOT) with Avaya

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