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TALK TO AMC
March 25, 2026
11:00 AM ET

Open CTI Is Retiring. Are You Ready?

The question isn’t if it impacts you; it’s how prepared you are.

Join us for a fast-paced, practical discussion designed to help you understand what this transition means and how to stay ahead of it.

What’s changing? What’s at risk? What are your options?

Watch Replay

What You’ll Learn in This 30-Minute Session

This is a 30-minute virtual overview to help you understand your options and prepare your internal conversations.

Together, we’ll walk through:

number 1

What “Salesforce Voice readiness” means for contact centers (systems, data, routing, reporting)

number 2

Transition options and recommended migration approaches

number 3

How Salesforce Voice can fit into your architecture and roadmap

number 4

Common pitfalls that slow transitions (and how to avoid them)

You’ll leave this session with a clearer understanding of how Open CTI retirement may affect your environment, insight into Salesforce Voice considerations and available transition paths, awareness of common migration challenges, and practical talking points you can bring back to your Salesforce, IT, and contact center teams to guide next steps and internal planning.

This Is Not A 1:1 Readiness Assessment.

But we are offering Salesforce Voice Readiness Assessments by request. This assessment provides a directional readiness score, highlights gaps, and outlines the next steps, whether you’re coming from Open CTI or another voice approach.

Book My 1:1 Salesforce Voice Readiness Assessment
LIVE ATTENDEE EXCLUSIVE

We’ll be sharing a limited Open CTI buyout offer available ONLY to live attendees. This offer will not be included in post-event materials. If you’re evaluating your transition timeline, you’ll want to be there live.

Our Expert

AMC Technology's DaVinci Team

David Grant

Enterprise Solutions Manager

He is dedicated to helping businesses reach their goals through seamless collaboration and practical, forward-thinking solutions. He is passionate about driving success, keeping conversations engaging, and sharing insights along the way, sometimes with a well-timed joke.

AMC Technology's DaVinci Team

Joshua Peck

Software Engineer

He is focused on delivering dependable solutions that directly improve how AMC customers operate, turning complex integration challenges into practical, scalable outcomes. He brings a strong technical foundation and a steady, thoughtful approach to problem-solving, building trust through consistency and real-world impact. He is committed to doing the work well, supporting his team, and making systems that customers can rely on every day.

What’s holding you back?

Let us uncover use cases and tackle your unique call center challenges

Talk To AMC
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