This demonstration showcases real-time translation for SAP in a travel and airport support scenario. Watch how a lost luggage case is handled seamlessly when a customer and agent speak different languages.
Powered by the DaVinci Toolkit, conversations are translated instantly inside the SAP workspace, enabling agents to understand the request, secure customer information, and initiate case resolution without relying on external interpreters.
Real-time translation helps organizations improve service efficiency, reduce delays, and deliver clearer customer communication across languages.
