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Pre-Built Apps in Action

About this Video:

See pre-built apps in action in this demo as part of DaVinci’s Experience Builder. DaVinci’s event-driven architecture, enterprise application framework, and the largest collection of pre-built apps for leading CRM and contact center solutions, give CX leaders and solution architects complete control of the user experience.

  • Consolidate and share essential business and technical data, including customer information, events, and transaction data.
  • Leverage both pre-built apps and custom solutions, tailored to specific needs using Microsoft’s Low Code/No Code Power Platform or your engineering team.
  • Ensure data security by centralizing storage within DaVinci applications, providing a secure foundation for AI training and maintaining data integrity.

Discover how DaVinci boosts operational efficiency, facilitates seamless integration, and prioritizes data protection throughout the process.

2 years ago
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Read the Transcript:

We explore how to integrate pre-built apps with DaVinci seamlessly. Discover our comprehensive collection of major CTI and CRM systems that work immediately, requiring minimal setup. We’ll guide you through navigating Creator Studio, where you can easily find and configure your apps.

Learn how to access the app gallery, filter by CRM or CTI, and quickly install or uninstall apps like Salesforce. We’ll also cover the differences in cloud and hybrid solutions setup, ensuring you have everything you need to optimize your contact center operations with our pre-built apps.

What’s holding you back?

Let us uncover use cases and tackle your unique call center challenges

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