SAP recognized that DaVinci meets the qualifications to integrate with SAP Cloud solutions
AMC Technology announced today that DaVinci 7.0, a leading iPaaS platform with pre-built integration apps for contact centers, has achieved SAP certification as integrated with SAP Sales Cloud. The integration helps organizations increase agent productivity, improve the agent and customer experience and enhance the efficiency of the entire contact center. “With this SAP certification, we’re excited to bring DaVinci 7.0 to businesses using SAP solutions,” said Anthony Uliano, Founder and CTO of AMC Technology. “Customers will have greater flexibility to realize their full vision for customer experience through our innovative platform, beyond the typically fixed feature offerings.” AMC started its SAP partnership through the development of an original customer interaction center and maintains that relationship by continuing to deliver deep contact center integration expertise and innovative products that address contact center problems. The SAP® Integration and Certification Center (SAP ICC) has certified that DaVinci 7.0 integrates with SAP Sales Cloud using standard integration technologies.