Quarterly Newsletter – Winter 2016 Edition This is the content from our quarterly newsletter that was issued in December 2016. Want to see what all the buzz is about omni-channel? Click here. Happy holidays from all of us at AMC Technology! As we move into the new year, we’d like to thank all of our partners for making 2016 such a great year. We’re looking forward to 2017 and all the great things we will do together! What’s New with AMC? Products available now: Contact Canvas Agent for Salesforce Lightning Microsoft CRM Omni Channel AMC customers can now logon to the forums section of our support portal to find answers to FAQs and connect with other Contact Canvas users. Do you have an idea that would help improve Contact Canvas? Share it with us. AMC Gives Back AMC spent time volunteering with local charity, FeedMore, packaging boxes of food for the local community. MVP Rewards Program Here’s a secret…in 2017 we are adding another way for you to earn MVP points. It’s not too late to earn some points now though and apply them towards discounts on additional agents. Webinars As 2016 comes to a close, we invite you to go back and view any of the webinars you may have missed from earlier this year. They may give you some ideas for planning 2017! To view any of the monthly webinars presented in 2016, visit here. Contact us if you’re interested in presenting during webinar in 2017. This is a great way to reach a new audience for your organization! Resource Library Looking for resources to make sure you’re taking advantage of all that Contact Canvas has to offer? Don’t forget about our resource library where you will find datasheets, blog articles, videos and more! We’re Hiring! Recently, one of our customers, shared with us on Salesforce Appexchange that “the product is great however the people behind the product is what really makes it shine”. Want to join a bright team that will help you reach your potential or know someone that is looking for their next opportunity? We are currently looking for the following: Senior Software Engineer Success Engineer Director of Strategic Alliances Visit our careers page for all the details. New Hires & Promotions Meet Pam, Senior Account Executive Prior to joining AMC, Pamela spent the last 20 years as a partner account manager, a majority of time with Microsoft, Computer Associates and Ingram Micro. At AMC Pamela will focus on new business opportunities selling with and through our channel partners. Pamela lives in Virginia with her husband Michael, spending a majority of her time attending her children’s athletic events. Meet Mariah, Marketing Specialist Mariah Mays joined AMC in 2014 as a graphic designer working in marketing. She has been a huge contributor in our Marketing iniatives and has recently has been promoted to a Marketing Specialist role expanding her responsibilities officially to include designing, creating and delivering marketing programs to support the growth and expansion of AMC. During her free time, Mariah enjoys spending time with her husband and two dogs on the water and rooting for VCU basketball and the Redskins. Employee Spotlight – Rosemary Branch, Vice President of Sales Find out more about Rosemary! How long have you been with AMC? Almost 19 years What’s your favorite sports team? Green Bay Packers What do you do in your free time? What’s free time? 🙂 I enjoiy yoga, watching my son’s basketball games and watching Hallmark movies. What are you most excited for in 2017? Continuing to expand our customer presence beyond the 20 countries we currently have as customers and helping more customers leverage our cutting edge Contact Canvas Omni channel integration for Salesforce, Microsoft, SAP and Siebel What’s your favorite part about coming to work everyday? Working with an incredible group of people!