AMC Technology Privacy Statement – last updated December 1, 2022
AMC Technology is committed to protecting your privacy. This AMC Technology Privacy Statement “Privacy Statement” applies to the information and data collected by AMC as a controller, including the information collected on our website (www.amctechnology.com) or through other channels as described below. This Privacy Statement describes how we collect, receive, use, store, share, transfer, and process your personal information. It also describes your choices regarding use, as well as your rights of access and correction of your personal information. If you do not agree with the data practices described in this Privacy Statement, you should not use AMC’s website.
This Privacy Statement does not apply to the data AMC Technology processes on behalf of our customers (Customer Data) in our capacity as a processor. We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Statement.
Processing Activities Covered
This Privacy Statement applies to the processing of Personal Data collected by us when you:
- Visit our company website (amctechnology.com);
- Visit our branded social media pages;
- Visit our offices;
- Receive communications from us or communicate with us via emails, phone calls, texts, or faxes;
- Register for or participate in events, webinars, surveys, contests, or programs;
Who is the controller?
The data controller of www.amctechnology.com is AMC Technology, 1707 Summit Avenue, Suite 201, Richmond, VA 23230, USA, (“AMC”).
Information we may collect – How and What
When you visit this website, the browser you use automatically sends technical information to our website server such your IP address and a range of Personal Information that you submit to us. This information is temporarily stored in a log file. We process this data to ensure a smooth connection setup and user-friendly use of the website, to guarantee network and information security, to evaluate system security and stability, and for administrative purposes when you:
- Download a datasheet, case study, white paper, or other document on our website
- Register to attend a webinar or other event
- Submit an online form to be contacted or to be included in an email or mailing list
- Submit your Personal Information to us for any other reason
We also offer you the opportunity to contact us via a chat feature on the AMC website. It is necessary to provide some information, including name, email address, company, and country so that we know from whom and from where the request originates and can respond accordingly.
Personal data or other information you submit in the chat on our website will be read and collected by AMC. You can choose to download a transcript of your conversation after the chat has ended. You can request the deletion of the collected personal data at any time. To do this, send an email to support@amctechnology.com with your request. Based on this removal, we will not continue processing the collected personal data and will delete it unless there is a legal basis or statutory retention obligation that exists. AMC uses a third party provided, Microsoft Power Virtual Agent, to provide this chat solution. The Microsoft privacy policy can be found here.
The Personal Information that may be collected, includes, but is not limited to:
- Name, address, or other personal identifiers
- Phone number(s), email address(es), fax number
- Company Name, Job title, role with your current employer, or other professional identifiers
How we use the Information
AMC may use the Personal Information to respond to inquiries made on the website regarding our products and services, to provide you with updates or announcements on our products and services, to send you marketing materials on products and services you have signed up for, or to continue to engage with you on products and services you have shown an interest in. AMC may also use the Personal Information to engage with you to help us better our overall products and services, improve our website, or to gather information to plan for future roadmap items. AMC will not use your data for any automated decision making, including profiling.
Security
We use SSL technology in connection with the highest level of encryption supported by your browser. As a standard, this is 256-bit encryption. We use standard organizational security measures to protect your data against partial or complete loss, destruction, or unauthorized access. Our security measures are continuously evaluated and improved in line with technological developments.
Passing on of Personal Data
We will only pass on your Personal Data to third parties in the event of one of the following events:
- you have given us your written consent
- the disclosure is necessary to assert, exercise, or defend legal claims
- this is legally permissible and necessary for the performance of contractual relationships with you
We will never sell your Personal Information to any third party.
Rights of the persons concerned
You have certain rights regarding your Personal Data, subject to local data protection laws. These may include the following:
- to request information about your Personal Data processed by us
- to rectify inaccurate Personal Data and ensure it is complete
- to erase/delete your Personal Data to the extent permitted by other legal obligations
- to restrict of the processing of your Personal Data
- to receive the Personal Data you have provided to us in a structured, common and machine-readable format, or to request its transfer to another person responsible;
- to revoke your consent to us at any time and as a result, we are no longer allowed to continue processing data based on this consent in the future.
- file a complaint with a regulatory agency
Cookies
We use cookies on our website. A cookie is a unique text file that a website can send to your internet browser. Some parts of AMC’s website use cookies to track how you use and/or navigate around the website. We do this in order to determine how useful the website’s information is to users, how effective the navigational structure is in helping users reach that information, and to monitor how long a user spends on each part of the website.
You will be notified about the use of cookies when you first visit our website. If you prefer not to receive cookies, you can amend your browser settings so that cookies are disabled. Certain actions on our website require the use of cookies so you may not be able to fully enjoy our website should you choose to disable cookies; however, the complete deactivation of cookies can lead to you not being able to use all our website functionality.
If you have questions regarding cookies, we suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers or contact us as directed below in the Contact Us section.
Third Party Sites
AMC’s website may contain links to third-party customer or product vendor sites. AMC does not share your Personal Information with those websites and is not responsible for their privacy practices. We encourage you to review the privacy policies of those companies.
Children
This website does not target and is not intended to attract children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us and we will take steps to delete such Personal Data from our system.
How long do we keep your Personal Data?
We may retain your Personal Data for a period of time consistent with the original purpose of collection or in order to comply with any legal or regulatory requirements. After expiry of the retention periods, your Personal Data will be deleted.
Data Security
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices, and signing out of websites after your sessions. If you have any questions about the security of our website, please contact us.
We also use organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in accordance with standard industry technological developments.
Changes to this Privacy Statement
We will update this Privacy Statement from time to time to reflect changes in our practices, technology, legal requirements and other factors. If we do, we will update the “effective date” at the top. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a notice on our website or by contacting you directly, or where required under applicable law and feasible, seek your consent to these changes. We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing and sharing of your Personal Data.
Contact Us
If you would like to contact us in relation to this Policy or in connection with the Personal Information we may collect or process, please do so by using the following details: AMC Technology 1707 Summit Avenue, Suite 201 Richmond, VA 23230, +1 804 419 8600 privacy@amctechnology.com.
