DaVinci Platform Pricing

The Right Price for Your Environment

Choose the bundle that matches your environment needs – cloud-based for CRM and Communication Channels (Telephony, CCaaS), or hybrid/on-premise if required.

Cloud Environment

$24

user/month billed monthly
$255 PER USER BILLED YEARLY
checkDaVinci Platform
checkUser Interface (Workspace or Agent)
checkCloud Communication App
checkCloud CRM App

Premise Environment

$32

user/month billed monthly
$351 PER USER BILLED YEARLY
checkDaVinci Platform
checkUser Interface (Workspace or Agent)
checkPremise Communication App
checkCloud CRM App
checkDaVinci Premise Gateway

Volume discounts available. Please talk to specialists to see if you’re eligible.

Straightforward Onboarding Processes for Your Requirements

AMC offers onboarding processes for customers in 2 options: pure cloud environments and environments that require on-premise integrations.

DaVinci Cloud Onboarding

$2100
/one time fee

DaVinci Premise Onboarding

$2400
/one time fee
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DaVinci App for Salesforce Service Cloud Voice (BYOT)

DaVinci provides back-end enablement for Service Cloud Voice with Avaya systems for Salesforce’s BYOT and Transcription services.

$15

user/month

DaVinci App for Service Cloud Voice

  • Embedded Call Controls from BYOT in Salesforce Service Cloud
  • Backend Enablement of Service Cloud Voice
  • Screen Pop
  • Click-to-Dial

$18

user/month

DaVinci App for Service Cloud Voice + DaVinci App Service for Transcription

  • Transcription Service Compatibility for Salesforce Einstein*
  • Embedded Call Controls from BYOT in Salesforce Service Cloud
  • Backend Enablement of Service Cloud Voice
  • Screen Pop
  • Click-to-Dial

*DaVinci App Service for Transcription requires deployment in customer Azure tenant, and requires activation of Azure Speech Services.

FAQ

You should receive an email with details about how and where to login to Creators Studio. If for some reason you don’t receive the email, please contact us at DaVinci@AMCTechnology.com.

Please email us at DaVinci@AMCTechnology.com and we’ll be happy to help!

Schedule a free DaVinci Walk-Through here or send us an email at DaVinci@AMCTechnology.com.

Yes, you can try out the agent experience by using the DaVinci Simulator App to see incoming activities.

No, no credit card is required for a DaVinci trial.

You should receive an email with details about how and where to login to Creators Studio. If for some reason you don’t receive the email, please contact us at DaVinci@AMCTechnology.com.

Please email us at DaVinci@AMCTechnology.com and we’ll be happy to help!

Schedule a free DaVinci Walk-Through here or send us an email at DaVinci@AMCTechnology.com.

Yes, you can try out the agent experience by using the DaVinci Simulator App to see incoming activities.

No, no credit card is required for a DaVinci trial.

Eligibility & Support for Non-Profits

Non Profit

At AMC Technology, we are inspired by the work non-profits do, so we want to make it easier for them to enjoy the productivity and efficiency that our software solutions offer with the AMC Non-profit Licensing program. We recognize that today’s nonprofits and charitable organizations are facing tremendous challenges in addressing some of the societies pressing problems and providing assistance to communities in need around the world, all while facing shrinking budgets.

AMC supports non-profits by offering substantially discounted licenses to 501(c)(3) non-profit organizations who are willing to collaborate with us. Non-profits are eligible for 50% of the incentive pricing in addition to participation in our non-profit activities for an additional 15% or a 65% total discount.

An organization must be a non-profit or non-governmental organization with recognized charitable status equivalent to 501(c)(3) status.

Ineligible organizations include, without limitation:

  • Political organizations
  • Religious organizations
  • State and local governmental organizations or agencies

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