DaVinci Pricing
Create personalized experiences on DaVinci’s platform out-of-the-box or tailored to your contact center
DaVinci
Powerful, turnkey CTI like screen pop, click-to-dial, activity tracking & more for your contact center
$16 USD
Per user / per month billed annually
($20 USD per user / per month billed monthly)
DaVinci Inventor
Powerful, turnkey CTI for your contact center that can be extended, enhanced and customized on DaVinci’s XiPaaS
$24 USD
Per user / per month billed annually
(Monthly pricing is not available for Inventor)
Discounts may be applied to the list prices above where applicable. Talk to your AMC specialist to see if you’re eligible.
Need to connect to a premise infrastructure?
Add DaVinci Premise Gateway to DaVinci or DaVinci Inventor to connect to premise infrastructures like Avaya, Cisco and Aspect. DaVinci Premise Gateway can be added to all or some of your subscription licenses.
+ $8 USD per user / per month billed yearly
+$10 USD per user / per month billed monthly
Support for Non-Profits
Non-profits are eligible for DaVinci licenses up to 65%. Please visit AMC’s Non-Profit page for additional information.
FAQs
What is the difference between standard and forum support?
Forum support is available via AMC customer portal, standard support includes 8X5 ticketed support.
I don’t see a plan that works for me.
Please contact sales@amctechnology.com if your pricing requirements are not mentioned on this page.
How do I know if I need DaVinci or DaVinci Inventor?
If you just want turn key CTI features like screen pop, click-to-dial, interaction activity logging, etc. you can use DaVinci. If you’d like to make custom changes to solve problems unique to your contact center, you need DaVinci Inventor.
Why would I need DaVinci Premise Gateway?
If you are using a premise application that needs integration, you will need DaVinci Premise Gateway.
Where can I find information about non-profit pricing?
Please visit www.amctechnology.com/amc-non-profits/ for information specific to non-profit pricing.
Is training included in the price per license?
Yes. Please ask your account executive or success engineer for details.
