Create the contact center you want with the flexibility of DaVinci
SAP CRM Multi-Channel CTI Integration
DaVinci offers a powerful platform, solutions and tools that improve your contact center and SAP CRM
Sign-up for a Free Live Demo
Why its the best way to get information specialized to your needs:
-
- One of our specialists will guide you through the features of our solutions for SAP
- We’ll answer ALL of your questions
- We’ll even base your session on your needs – if you need coaching to explain benefits to a team of decision makers or maybe you just prefer the technical details, we’ll structure it that way for you!
Why choose AMC to connect your SAP CRM and your contact center?
- Contact Center Experts since 1995
- Customers in 10 verticals and over 30 countries, from Australia and Zimbabwe to Canada and Mexico
- Longstanding SAP partner since 1997
- Longstanding Microsoft partner since 1999
- Multiple vendor platforms are supported that can be switched out easily for a long term solution
- Advanced CTI features that can be extended easily for specific needs
- Supports different user types so everyone in the enterprise can benefit from CTI
- Mitigates risk because solutions are up to date and certified
- Use the telephony infrastructure you already have today
- Deploy in the cloud
Supported SAP Solutions
- SAP CRM 6.10, 6.20, 6.30, 2004 and 7.0
- SAP R/3: 4.5 and 4.6
- SAP ECC 6.0
- mySAP™ CRM 3.0, 3.1, 4.0, 5.0, 2007 and 7.0
- WinClient
- Cloud for Customer (C4C)
SAP Resource Center
Datasheets
Case Studies
Continental
Find out how Continental Tires benefited from using Contact Canvas to integrate SAP and Avaya
