Get a readiness score and next steps for moving to Salesforce Voice
Salesforce voice readiness assessment
Get Started on Your Move to Salesforce Voice
Migrate from Open CTI to Salesforce Voice with Confidence
With Open CTI retirement officially announced and an end date of February 28, 2028, many teams are accelerating their plans for Salesforce Voice. This assessment provides a directional readiness score, highlights gaps, and outlines the next steps, whether you’re coming from Open CTI or another voice approach.
You’ll Walk Away From Your Salesforce Voice Readiness Assessment With
In this 1-hour Salesforce Voice Readiness Assessment, we’ll review your current setup (including Open CTI if applicable), take a high-level inventory of your voice and communications infrastructure, and align on the Salesforce Voice objectives you’re targeting—like real-time transcription, Omni-Channel routing, AI-driven signals, and Agentforce Voice.
Salesforce Voice Readiness Score
Get a quick, non-exhaustive view of how prepared you are for Salesforce Voice based on your current environment and goals.
Open CTI Migration Gaps & Risk Areas
Identify what could slow the transition down—technical dependencies, workflow impacts, and common migration pitfalls.
Recommended Next Steps
Leave with a practical path forward: suggested sequence, priorities, and what to validate next (pilot, architecture, or implementation).
Book Your Salesforce Voice Readiness Assessment
After submitting your information in the form below, you’ll receive an email to schedule.