The open framework platform allows contact centers to extend our solutions with the resources you have. Hire 3rd party developers, do it in-house or work with AMC services. Cloud support for DaVinci custom applications.
CRM Integration through DaVinci
With our new cloud-based DaVinci platform, AMC has pre-built Apps for Amazon Connect and major CRM applications for Salesforce, Dynamics, SAP C4C, and ServiceNow for an embedded agent experience.
AMC’s managed services offering ensures you always have a trusted contact center and CRM expert available to help as your needs evolve.
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