Events Join us for these 2017 events and don’t forget to check back often to get information on upcoming events. Wed, Jun 21, 2017 2:00 PM – 3:00 PM EDT – Quarterly Webinar: Tracking the Customer Journey Webinar Join us to discuss the role omni-channel plays in extending the customer journey from social media into the contact center along with how to gather and report on critical interaction metrics. The presentation by AMC’s CTO, Anthony Uliano, will be followed by a demonstration of Microsoft Social Engagement Center, Dynamics 365, and AMC’s Interaction Solutions for Dynamics will be used to model a typical customer journey. Click here to register! July 9 – 13, 2017 – Visit with us at Microsoft’s Inspire show in Washington, D.C. at the Walter E. Washington Convention Center. We will be at booth 1644 showing our integrations for USD, Microsoft Dynamics and 365 for Social Engagement, Contact Center, Omni-Channel and Agent Analytics.