Emergency & Wellbeing Updates AMC Technology is committed to helping our customers, employees and community during the COVID-19 Pandemic, and everyday. A message to our customers 3/18/2020 – AMC Technology remains committed to our mission of helping people connect by improving interactions between agents, customers, businesses and communities, even during this troubling and unknown time. For anyone who has been directly or indirectly affected by COVID-19, please know our thoughts are with you and your families. We wanted to let you know that we are doing our part to stop the spread of the COVID-19 virus and focusing on the health of our employees and community by implementing a remote work schedule for the foreseeable future. We want to reassure you that our remote work schedule will not impact the quality of service you expect from our products or our team, nor will your Support Services will be impacted. Now more than ever we want to ease the day-to-day frustrations that may arise within your contact centers to keep your employees and customers happy. If you are also shifting to a remote work approach, DaVinci can easily be used by employees at any location, either fully in the cloud, or via your company’s network (ex. VPN). Should you have any questions or need help in utilizing our software for your remote workforce, please reach out to your AE or to email@example.com. Wishing you all health and peace. Sincerely, Anthony Uliano Founder & CTO, AMC Technology Free DaVinci Licenses for Contact Centers Supporting COVID-19 Relief & Outreach Efforts DaVinci is a powerful platform that provides features to contact centers that make them run more efficiently and allows agents to have more personalized interactions with their customers. If you’re creating a new/pop-up contact center to support COVID-19 relief efforts or outreach, we’d like to give you free licenses of DaVinci. AMC Technology also offers free licenses and discounted licenses for non-profits. Contact us today for more information. Contact Us to Get StartedGet Info About DaVinci FAQs What is AMC doing for the wellbeing of their employees and community? AMC Technology is strongly encouraging employees to work from home for the foreseeable future. How will COVID-19 impact the support I receive from AMC Technology? The transition to AMC employees has been a smooth process and all employees have everything they need to provide the highest level of support from their homes. Nothing will change to the support you are used to receiving from AMC Technology. Will this disrupt my software in anyway? No, DaVinci will continue to operate the same way. How can my employees/agents access DaVinci if they are at home? If you are also shifting to a remote work approach, DaVinci can easily be used by employees are any location, either fully in the cloud, or via your company’s network (ex. VPN). Who do I contact if I need help? Should you have any questions or need help in utilizing our software for your remote workforce, please reach to your AE or to firstname.lastname@example.org.