Invent Your Ideal Contact Center with DaVinciDaVinci offers a powerful platform, solutions and tools that improve contact center efficiencyBuild Once. Leverage Many.With our integration platform as a service, once you’ve built your platform, you can leverage it for multiple apps.Get Best of Breed & Omni-ChannelAny stand alone channels come together in one UI to become a multi-channel experience.Book DemoDiscover Limitless FunctionalityThe open framework of DaVinci allows you to publish your own apps and extend functionality.Get the solution your contact center needs today, and in the futureDaVinci is the industry’s first and only integration platform as a service (iPaaS) Contact Center platform with pre-built apps for CRM/CSM integration. DaVinci’s open framework allows you to quickly choose and configure the channel apps needed to run a fully integrated Contact Center in the cloud, on-premise, or in a hybrid environment. You can also create your own custom apps with DaVinci API’s. Enabled Apps share data and events, and empower your contact center agents to support customers on their preferred channels.GET DATASHEETA full, customizable contact center solutionEach DaVinci license gives you access to a variety of tools that are configurable to your business needs DaVinci PlatformThe industry’s first and only iPaaS contact center platform with pre-built apps (and ability to build your own) for integrating CRM and CSM platforms with today’s best of breed communication channels. DaVinci AgentThis easy-to-use toolbar (soft phone) sits within whatever CRM you’re using and provides advanced contact center (CTI) features like screen pop, click-to-dial, reporting and more. DaVinci Creators StudioOur web-based portal with role-based functionality makes it easy for contact center administrators to browse, add and configure available apps and add users. DaVinci Premise GatewayConnects on-premise telephony to the DaVinci Platform and gives AMC the ability to provide true hybrid contact center environments.Ready to see it in your environment?Book DemoAn infinitely flexible integration solution for contact centersLeverage DaVinci’s open architecture to create the the integration visions of your dreams, or plug and play out of the box. The choice is yours.See DaVinci in ActionWhy is DaVinci different from CTI solutions?DaVinci provides CTI + UXiPaaS built specifically for contact centers. Our UXiPaaS handles the “Integration Platform as a Service” from the front-end perspective, which opens up a world of possibilities for contact centers. Leverage the code DaVinci provides to create functionality you need, without having to worry about where it goes, how it renders or how agents access it, because we’ve already created that.“We decided to create DaVinci because there were starting to become problems we couldn’t solve” – Anthony Uliano, Founder and CTO of AMC Technology.Powerful out of the BoxPlug it in and get an extensive library of pre-built integration apps to leading contact center providers with advanced CTI featuresSee pre-built integrationsExpand Beyond the BoxOur open architecture gives you the ability to build your vision with new or enhanced functionalityVisit Developer Page
