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Customer Stories

Preserving Avaya While Transitioning from OpenCTI to Salesforce Voice

Global Logistics Leader Transcribes 1.9 Billion Minutes Annually

RV retailer validates real-time transcription with AMC Technology using Salesforce Voice and Cisco

Building an AI-Ready Contact Center Through Real-Time Transcription

National financial advisory firm validating real-time transcription with Salesforce Voice and Avaya

Testing Real-Time Transcription Before a Major AI Investment

Salesforce Voice and Avaya integration for contact center agents at a home improvement retailer

Modernizing Customer Service with Salesforce Voice Without Replacing Avaya

Illustration of conversational AI testing in a sandbox environment for automotive enterprise

How an Automotive Enterprise Evaluated Conversational AI at Scale

CAA Club Group

CAA Club Group Reduced Authentication Time for Every Member Interaction

Precision Instrument Manufacturer

Global Manufacturer Future-Proofed Customer Service for Growth

Household and Personal care retailer

Bridging the Gap: Enhancing Integration Across Third-Party Contact Centers

leading beverage company | DaVinci Integration Dynamics

Enhancing Customer Interaction in South Africa’s Leading Beverage Contact Center

Luxury Car Dealership

Luxury Auto Group Creates Custom Integration App with DaVinci

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