AMC Technology Announces Video ContestOctober 1, 2013AMC Technology, a leading global provider of enterprise and contact center application integration software, is excited to announce it is holding an online video making competition during the month of October. Contestants can enter a 30sec-1min video based on AMC’s products. AMC is looking for talented video makers to produce a variety of videos around… Read more →
AMC Technology to Exhibit at Cisco Live US 20212June 7, 2012AMC Technology, a leading provider of enterprise and contact center application integration software, announced today that it will be exhibiting at Cisco’s Cisco Live US 2012 conference (www.ciscolive.com). The conference will be held June10 through June 14, 2012 at the San Diego Convention Center. AMC will be located in booth #446 discussing the company’s new… Read more →
AMC Technology to be an Exhibitor at the SAPinsider CRM 2012 ConferenceMarch 13, 2012AMC Technology, LLC, a leading provider of contact center and CRM integration solutions with SAP-certified integration, is an exhibitor at the SAPinsider CRM 2012 conference. CRM 2012 is the pre-eminent event for teams that use, evaluate, deploy, and support SAP® solutions for CRM. CRM 2012 takes place March 19-22 at the Walt Disney World® Swan… Read more →
AMC Technology Announces Results Summary for 2011 including 46% Growth in Sales and Strong R&D Investments to fund AMC’s Contact Canvas 2012 Product LaunchMarch 12, 2012AMC Technology, LLC, a leading provider of multi-channel interaction management solutions, today reported results for 2011 that included 46% growth in sales over 2010, continued heavy investments in R&D to support their new product launch of AMC’s Contact Canvas 2012, and growing adoption of their subscription based licensing models across all products. AMC continued to… Read more →
AMC Technology Introduces Integration Across the Enterprise with the Launch of AMC’s Contact Canvas 2012 at CallCenterWorld Berlin on February 28, 2012February 18, 2012AMC Technology, an industry leader in contact center and CRM integration with more than 16 years’ experience with call center and CRM integration, today announced the upcoming launch of their new product suite, Contact Canvas 2012, at the upcoming CallCenterWorld 2012 show in Berlin on February 28th. AMC powers contact centers for customers around the… Read more →
AMC Technology Receives 2011 Product of the Year Award from Customer Interaction Solutions MagazineFebruary 13, 2012AMC Technology, a leading provider of multi-channel integration solutions for business applications, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions® magazine has named AMC Multi-Channel Integration Suite™ as a recipient of a 2011 Product of the Year Award. Customer Interaction Solutions has been the premier publication in the CRM, contact center and teleservices… Read more →
Case StudyJanuary 18, 2012 Continental AG – Based in Hanover, Lower Saxony, Germany, Continental is the world’s 4th largest tire manufacturer. Continental specializes in tires, brake systems, automotive safety, powertrain and chassis components as well as other components of the automotive and transportation industries. Continental Corporation has 178,000 employees in 49 countries. OVERVIEW INDUSTRY Tire Retail GOALS Accurate… Read more →
AMC Technology Receives Tremendous Response with its Integration for Cisco into Salesforce and Microsoft CRM to Replace the Recently Announced EOL/EOS Cisco Unified CallConnectors for salesforce.com and Microsoft CRMNovember 2, 2011AMC Technology, a global leader in multi-channel contact center integration software, today announced it has received tremendous response in the marketplace this past quarter in their CRM integration with Cisco into salesforce.com and Microsoft CRM. On July 1, 2011 Cisco announced the end-of-sale and end-of-life dates of June 30, 2011 for the Cisco Unified CallConnector… Read more →
AMC Announces Results for 2010 including Explosive Growth in their Salesforce.com Adapter RevenueFebruary 7, 2011AMC Technology, LLC, a leading provider of multi-channel interaction management solutions, today reported results for 2010 that included explosive growth in revenue of their Salesforce.com adapter, continued growth in subscription based revenue, and an increased adoption rate of their migration protection plan offer. AMC’s customer base of their salesforce.com adapter experienced growth of more than… Read more →
AMC Technology Achieves Microsoft Certified Gold Partner StatusFebruary 2, 2011AMC Technology announced today that it has once again attained Gold Certified Partner Status in the Microsoft Partner Program. Gold Certified Partners are at the top level of Microsoft solutions partners and must meet rigorous certification criteria. They must also prove their expertise in a given solution area by providing real-world customer references. “Customers are… Read more →