Introducing DaVinci WorkspaceMarch 30, 2021Mariah MaysMariah spends her days in Illustrator and marketing stat spreadsheets at AMC Technology. She enjoys summer days outdoors, exploring the food scene in RVA and spending time with her husband, son and dog.
AMC Technology Announces Level 1 Security Trust Assurance and Risk Certification from Cloud Security AllianceMariah MaysMariah spends her days in Illustrator and marketing stat spreadsheets at AMC Technology. She enjoys summer days outdoors, exploring the food scene in RVA and spending time with her husband, son and dog.
Call Center Support During COVID-19May 13, 2020How The DaVinci Platform Can Help You Get Through This Crisis Call centers are the voice of an organization. People want to talk or chat with a live person to resolve an issue or get assistance with their concerns. It is reassuring to be able to reach a real person during this crisis and get… Read more →
25 Years of Pivots, a Reflection from our founder on AMC’s 25th anniversaryMay 5, 2020Anthony UlianoAnthony X. Uliano, Founder / CTO of AMC Technology. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 24… Read more →
Matching our personality with our mission for our 25th birthday year!January 16, 2020A summary of our re-brand from marketing’s perspective We’re turning 25 this year. If AMC Technology was a person we’d be entering into a new age bracket – the one where you can do the mature adulting activities like renting a car hassle free, but still feel like you’re not far removed from the college… Read more →
Continuing our Mission: Thoughts on the Industry’s Future from our Founder, Anthony UlianoOctober 29, 2019Anthony UlianoAnthony X. Uliano, Founder / CTO of AMC Technology. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 24… Read more →
DaVinci Platform features and future developmentsOctober 21, 2019Mariah MaysMariah spends her days in Illustrator and marketing stat spreadsheets at AMC Technology. She enjoys summer days outdoors, exploring the food scene in RVA and spending time with her husband, son and dog.
Fun at work: using activity-based learning to boost productivitySeptember 19, 2019Mariah MaysMariah spends her days in Illustrator and marketing stat spreadsheets at AMC Technology. She enjoys summer days outdoors, exploring the food scene in RVA and spending time with her husband, son and dog.
Creating a Marketing Launch Plan that Isn’t ScaryOctober 30, 2018Your developers have been heads down on a new product for months, and despite the buzzwords floating around the office, most of the people within your organization aren’t even quite sure what this product does. Now, its your job to figure it out, give it an identity and explain why anybody would even want it. If… Read more →
DaVinci – AMC’s New Cloud Contact Center SolutionOctober 1, 2018DaVinci is the cumulation of 23 years of experience in the CRM and contact center integration space. As companies more strongly consider moving away from premise-based communication platforms and onto cloud-based platforms, we wanted to provide a framework to companies to ease this transition. So we created DaVinci, a pure-cloud contact center and CRM… Read more →
