Fun at work: using activity-based learning to boost productivity September 19, 2019We learn better when we’re having fun. At AMC Technology, we’re trying to find ways to incorporate fun into our work to increase engagement and improve learning and valuable outcomes. Embracing change through positive learning As humans, we’re naturally a bit averse to change. We’ve learned it. Yet, we’ve also learned that change is inevitable… Read more →
DaVinci – AMC’s New Cloud Contact Center Solution October 1, 2018DaVinci is the cumulation of 23 years of experience in the CRM and contact center integration space. As companies more strongly consider moving away from premise-based communication platforms and onto cloud-based platforms, we wanted to provide a framework to companies to ease this transition. So we created DaVinci, a pure-cloud contact center and CRM… Read more →
Case Study January 20, 2018CPS Energy is the nation’s largest municipally owned energy utility providing both natural gas and electric service. The organization serves more than 786,000 electric customers and 339,000 natural gas customers in and around San Antonio, the nation’s seventh largest city. OVERVIEW INDUSTRY Utilities GOALS A stable CTI solution during their transition from Avaya AES to… Read more →
Case Study January 19, 2018Colmobil Corp is Israel’s largest motor-vehicle importer and distributor. Colmobil is the sole distributor of Mitsubishi Motors in the Israeli market. It also represents Mercedes Benz, Smart and Hyundai Motors. OVERVIEW INDUSTRY Automotive GOALS Seamless integration between SAP (CRM) and Cisco (CTI) where agents are able to use a single user interface to manage all… Read more →
Summer 2017 Cloud Challenge Wraps Up August 14, 2017The final sprint has come and gone, and our interns are now able to breathe a sigh of relief as the summer internship comes to an end. It’s safe to say our interns put in their blood, sweat, and tears to push through and end strong. WebRTC WebRTC kicked things off for the final sprint… Read more →
Last Roadshow Stop: AMC Visits Regent University! September 19, 2016On September 8th AMC visited our customer, Regent University in Virginia Beach as our final stop of this summer’s Roadshow. Regent University is one of the nation’s leading Christian academic centers, with associate, bachelor’s, master’s and doctoral degrees available worldwide. Regent utilizes Contact Canvas in their contact center to connect Microsoft Dynamics CRM with their Avaya telephone system… Read more →
Marketing and Finance Interns Gain Great Business Experience August 16, 2016Sadly, we had to say goodbye to our hardworking Marketing and Finance interns , Gordon and Teddy Grace, recently but asked them to share their thoughts regarding their internship with us. What were your responsibilities as an Intern this summer? Gordon: In the Marketing department, I generated new content for the company blog, newsletter, resource… Read more →
Employee Spotlight: Anthony X. Uliano, Founder of AMC June 26, 2015 With 20 years of experience AMC is a global leader in Telephone and CRM integration, and powers contact centers throughout the world with our award winning software Contact Canvas. However, AMC’s success didn’t happen overnight so we sat down with Anthony X. Uliano, CTO and Founder of AMC, to talk about his motivators and… Read more →
AMC attends Salesforce World Tour in Washington, D.C. May 29, 2015We want to say a huge thank you to Salesforce for putting on such an excellent partner event this week at the Salesforce World Tour in Washington, D.C.! Their team passed on innovative tips to help other brands connect to their customers among all of the choices the modern customer has. Mariah MaysMariah spends her days in Illustrator… Read more →
20th Anniversary Celebration at The Homestead May 21, 2015Last week the AMC team spent some time celebrating the official 20th anniversary of AMC Technology at The Omni Homestead Resort in Hot Springs, Va. The celebration included great food, team building, fun, a little business and a formal farewell dinner and dancing to close the trip. Check out some of the pictures of our… Read more →
