Call Center Support During COVID-19
How The DaVinci Platform Can Help You Get Through This Crisis Call centers are the voice of an organization. People want to talk or chat with a live person to resolve an issue or get assistance with their concerns. It is reassuring to be able to reach a real person during this crisis and get… Read more →
25 Years of Pivots, a Reflection from our founder on AMC’s 25th anniversary
Matching our personality with our mission for our 25th birthday year!
A summary of our re-brand from marketing’s perspective We’re turning 25 this year. If AMC Technology was a person we’d be entering into a new age bracket – the one where you can do the mature adulting activities like renting a car hassle free, but still feel like you’re not far removed from the college… Read more →
Continuing our Mission: Thoughts on the Industry’s Future from our Founder, Anthony Uliano
DaVinci Platform features and future developments
Fun at work: using activity-based learning to boost productivity
Creating a Marketing Launch Plan that Isn’t Scary
Your developers have been heads down on a new product for months, and despite the buzzwords floating around the office, most of the people within your organization aren’t even quite sure what this product does. Now, its your job to figure it out, give it an identity and explain why anybody would even want it. If… Read more →
DaVinci – AMC’s New Cloud Contact Center Solution
DaVinci is the cumulation of 23 years of experience in the CRM and contact center integration space. As companies more strongly consider moving away from premise-based communication platforms and onto cloud-based platforms, we wanted to provide a framework to companies to ease this transition. So we created DaVinci, a pure-cloud contact center and CRM… Read more →
Employee Spotlight: Anthony X. Uliano, Founder of AMC
With 20 years of experience AMC is a global leader in Telephone and CRM integration, and powers contact centers throughout the world with our award winning software Contact Canvas. However, AMC’s success didn’t happen overnight so we sat down with Anthony X. Uliano, CTO and Founder of AMC, to talk about his motivators and… Read more →