CPS Energy is the nation’s largest municipally owned energy utility providing both natural gas and electric service. The organization serves more than 786,000 electric customers and 339,000 natural gas customers in and around San Antonio, the nation’s seventh largest city. OVERVIEW INDUSTRY Utilities GOALS A stable CTI solution during their transition from Avaya AES to… Read more →

Colmobil Corp is Israel’s largest motor-vehicle importer and distributor. Colmobil is the sole distributor of Mitsubishi Motors in the Israeli market. It also represents Mercedes Benz, Smart and Hyundai Motors. OVERVIEW INDUSTRY Automotive GOALS Seamless integration between SAP (CRM) and Cisco (CTI) where agents are able to use a single user interface to manage all… Read more →

  Continental AG – Based in Hanover, Lower Saxony, Germany, Continental is the world’s 4th largest tire manufacturer. Continental specializes in tires, brake systems, automotive safety, powertrain and chassis components as well as other components of the automotive and transportation industries. Continental Corporation has 178,000 employees in 49 countries. OVERVIEW INDUSTRY Tire Retail GOALS Accurate… Read more →