Careers AMC Technology is always looking for smart, goal-oriented team members. Based in Richmond, Virginia, AMC offers competitive compensation and benefits, a casual and friendly agile work environment along with an opportunity to be a part of a continually growing software company. It means belonging to a growing group of brilliant developers, success engineers and business professionals who are making it their mission to explore and enhance the possibilities of today’s communication integration technologies. Why work at AMC? We’ve got a few ideas… Top 3 Reasons to Work for AMC Technology Work on a Great Product- AMC has been making exemplary solutions, certified by the biggest names in CRM and CTI since 1995. Used by customers around the globe every day, we strive to offer a best of breed solution that helps businesses offer improved and personalized customer service. –Work with an Energetic and Skilled Team- Our employees enjoy building, selling and supporting a great product. Being around that kind of positive energy will help you reach your full potential and you will look forward to coming to work each day too! –Live in a Great Location- Richmond, Virginia is right in the center of the East Coast with access to the beach and the mountains. Richmond has been named a top destination for food and travel and has the nation’s fourth hottest housing market. With the strongest income growth and low unemployment, it is a great place to hang your hat. Scott’s Addition, where AMC’s office is located is an area of massive growth and home to some of Richmond’s best restaurants and breweries. Current Openings Account Manager AMC Technology has led the Computer Telephony Integration (CTI) world by bringing people together through great interactions since 1995. We improve interactions between agents, customers, businesses and communities through our flagship product, DaVinci™, the industry’s first and only contact center platform that offers unlimited omni-channel integrations for cloud, premise or hybrid environments. DaVinci integrates best of breed CRMs and CSMs with communication channels enabling contact centers to deliver superior levels of customer service and boost productivity, now and in the future. Visit www.amctechnology.com for more information. This is an exciting opportunity to make a difference at our 24-year-old company with a global reach. AMC promotes work/life balance with a 5-week PTO plan for all employees, flexible working hours and a great wellness program. The ideal candidate for Account Manager should have skills and experience in sales but also be able to strongly leverage those skills to expand new business with existing clients. Required Skills and Experience: 5+ years’ experience in software sales – Cloud Solutions and Contact Center experience a plus Excellent presentation skills via phone, e-mail and web conference Team player with a strong work ethic BS degree or equivalent work experience Key Responsibilities: Expanding account relationships within existing client organizations Conducting ongoing account reviews to track achievement of customer success factors Monitoring the strategic goals and objectives of clients and recommending solutions to successfully facilitate them Providing updates on solution upgrades along with market updates Providing support to AMC Partners and Resellers involved in the account to better ensure successful project implementations Establishing contact with account managers from CRM and telephony vendors Nurturing relationships with leads across the corporate structure, and developing programs to incentivize other divisions within companies to utilize AMC Maintaining an in-depth understanding of AMC’s product suite What to Expect? A fast paced and team-oriented environment where everyone contributes directly to the company’s bottom line. How’s the Office? We work in a reclaimed factory building in the Scott’s Addition neighborhood of Richmond and utilize an open floor plan to facilitate communication and collaboration. We share a wall with Isley Brewing and Lamplighter Coffee. Benefits? AMC offers competitive compensation, a comprehensive benefits package, and a great casual working environment. Business Development Manager AMC Technology has led the Computer Telephony Integration (CTI) world by bringing people together through great interactions since 1995. We improve interactions between agents, customers, businesses and communities through our flagship product, DaVinci™, the industry’s first and only contact center platform that offers unlimited omni-channel integrations for cloud, premise or hybrid environments. DaVinci integrates best of breed CRMs and CSMs with communication channels enabling contact centers to deliver superior levels of customer service and boost productivity, now and in the future. Visit www.amctechnology.com for more information. This is an exciting opportunity to make a difference at our 24-year-old company with a global reach. AMC promotes work/life balance with a 5-week PTO plan for all employees, flexible working hours and a great wellness program. The ideal candidate for this position of Business Development Manager should have skills and experience in sales but also be able to strongly leverage those skills to explore, maintain and expand projects and relationships with our Resellers. Required Skills and Experience: 5+ years’ experience in software sales – Cloud Solutions and Contact Center experience a plus Excellent presentation skills via phone, e-mail and web conference Team player with a strong work ethic BS degree or equivalent work experience Key Responsibilities: Accountability for the achievement of all AMC’s sales objectives Understanding and managing the more complex sales process of recognizing and addressing the needs of both the Reseller and their end client Responsibility for working with AMC AE’s on all aspects of the sales process with Reseller opportunities – including qualification, lead nurturing, needs assessment, solutioning, demo coordination, contracting, closing and account management hand off Coordinating with Reseller and/or AMC AE’s to deliver demonstrations, proposals and/or contracts, as necessary and appropriate Meeting informational needs of Reseller, establishing trust and credibility Prospecting for new Resellers Working with other members of AMC Sales Team to create Reseller Programs Working with AMC’s marketing resources at creating appropriate content for Resellers Working with Reseller contacts to expand circle of influence through their organization Providing market feedback to AMC Team members with input on pricing, technical requirements, service needs, etc. Conducting ongoing account reviews to understand Reseller success factors Providing updates to Resellers on solution upgrades along with any market updates Responsibility to use sales tools for tracking all aspects of the sales process with Resellers Maintaining an in-depth understanding of AMC’s product suite What to Expect? A fast paced and team-oriented environment where everyone contributes directly to the company’s bottom line. How’s the Office? We work in a reclaimed factory building in the Scott’s Addition neighborhood of Richmond and utilize an open floor plan to facilitate communication and collaboration. We share a wall with Isley Brewing and Lamplighter Coffee. Benefits? AMC offers competitive compensation, a comprehensive benefits package, and a great casual working environment. Benefits At AMC Technology, you will find a unique working environment that combines the advantages of a small business with strong partnerships to large international organizations. This combination creates an exciting and fast-paced working environment with access to cutting-edge technology. Our highly competitive benefits package promotes career development and job satisfaction. Some of the benefits we offer as part of our package: 5 weeks (25 days) of paid time off + holidays Competitive salary Training Bonus plan 401K/profit sharing program Medical, dental and vision Healthy snacks Casual work environment Contact AMC Technology Send your Resume to: AMC Technology Careers
