Sprint #1 is complete! July 7, 2017A huge round of applause for our interns for having completed their first two-week sprint! All four teams developed the beginning features of their individual projects. After a challenging two weeks of working with different code, APIs and a lot of learning, each team was able to pull through and present functional software. Team… Read more →
2017 Week One Watch Us Innovate! June 9, 2017The first week of our 2017 internship is officially in the books! This year, eight development interns and two marketing interns from VCU are collaborating with AMC employees to build integration solutions for a variety of platforms. Four teams have been formed to build cloud based solutions that will be presented to judges on a… Read more →
Best of Breed Interactions January 3, 2017Our CTO, Anthony Uliano, recently shared his thoughts regarding best of breed interactions with ICMI – the challenges customers and vendors face and how Contact Canvas helped. Check it out here – http://www.icmi.com/Resources/Technology/2016/12/Best-of-Breed-Interactions.
Now you can have your cake, and eat it too September 27, 2016 Ever been in a situation where you needed a can opener or screw driver unexpectedly, when somebody pulled out a Swiss army knife? There’s something to be said for those gadgets: when you’re in a pinch the tool is super helpful; however, if you have the opportunity to plan, a set of full-sized tools… Read more →
Last Roadshow Stop: AMC Visits Regent University! September 19, 2016On September 8th AMC visited our customer, Regent University in Virginia Beach as our final stop of this summer’s Roadshow. Regent University is one of the nation’s leading Christian academic centers, with associate, bachelor’s, master’s and doctoral degrees available worldwide. Regent utilizes Contact Canvas in their contact center to connect Microsoft Dynamics CRM with their Avaya telephone system… Read more →
Marketing and Finance Interns Gain Great Business Experience August 16, 2016Sadly, we had to say goodbye to our hardworking Marketing and Finance interns , Gordon and Teddy Grace, recently but asked them to share their thoughts regarding their internship with us. What were your responsibilities as an Intern this summer? Gordon: In the Marketing department, I generated new content for the company blog, newsletter, resource… Read more →
Watch US #Innovate: The Final Sprint August 12, 2016We’ve reached the end of our summer journey and finished our last sprint of the year! A huge thank you to all of our interns for all of their hard work and creativity this summer. This last sprint entailed all of the project teams working together to bring their respective channels into Omni-Channel. Team One:… Read more →
Discover Your Excellence August 10, 2016How to improve your contact center to make it gold medal worthy With the women’s gymnastics team, Michael Phelps and Katie Ledecky all taking home gold medals Tuesday, it’s fair to say the Americans dominated day four of the Rio Olympics. What we don’t see as spectators is what goes on behind the scenes of… Read more →
Watch Us #Innovate: Sprint 3 July 29, 2016Summer is quickly coming to a close and it’s great to see all of the development that our interns have been hard at work on. They have certainly come a long way! The objective for this sprint was to extend their projects further to increase their software’s usefulness in the contact center. Team One: Omni-Channel… Read more →
Watch Us #Innovate: Sprint 2 July 14, 2016Our development interns have just finished their second sprint and once again, we were happy to see how easily they have been able to leverage the Contact Canvas platform to integrate various communication tools and CRMs! The objective for this project was for each team to further expand on what they had previously worked on… Read more →
