AMC Technology Reaches the First Milestone Toward Achieving the Certified for Microsoft Dynamics Accreditation January 25, 2010AMC Technology announced today that its AMC Application Adapter for Microsoft Dynamics CRM 4.0 has passed the Software Solution Test for Microsoft Dynamics, which is a major requirement for Certified for Microsoft Dynamics® status. Certified for Microsoft Dynamics is Microsoft Corp.’s highest standard for partner-developed software. This certification represents a significant step in elevating the standard for partner-developed software solutions for industry-specific business applications. Solutions with a successful software test have demonstrated development quality and compatibility with the Microsoft Dynamics product. VeriTest, a service of Lionbridge, performed independent and rigorous testing on the solution’s integration with Microsoft Dynamics. AMC Technology has also earned the Microsoft Certified Partner designation with the ISV Competency. “By requiring the software solution to meet our highest standards, Microsoft is assuring customers that these certified solutions work with their investments in Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “Microsoft congratulates AMC Technology on the software test results and wishes it success in earning the Certified for Microsoft Dynamics designation.” The AMC Multi-Channel Integration Suite provides Microsoft Dynamics CRM with pre-packaged, server-based integration that delivers real-time connectivity with leading telephony, IVR, CTI, and contact center systems including those from Aspect, Avaya, Cisco, Nortel and others. AMC provides this integration via its library of certified connectors for these leading contact center equipment vendors. “AMC Technology continues to focus on the importance of maintaining end to end certification on our MCIS product suite offerings. The Microsoft platform is proving to be a viable contact center solution and AMC is committed to delivering certified integration to Microsoft platforms,” said Anthony X. Uliano, President and CTO for AMC Technology. About Microsoft Dynamics Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.Anthony UlianoAnthony X. Uliano, Founder / CTO of AMC Technology. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 23 year obsession with CRM and CTI integration. I split my time in Richmond VA and Bar Harbor Maine, where I live with my wife and 3 children. When I’m not running AMC, I’m an avid film buff and volunteer at several non-profits.