AMC Technology Achieves Microsoft Certified Gold Partner Status February 2, 2011AMC Technology announced today that it has once again attained Gold Certified Partner Status in the Microsoft Partner Program. Gold Certified Partners are at the top level of Microsoft solutions partners and must meet rigorous certification criteria. They must also prove their expertise in a given solution area by providing real-world customer references. “Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities,” said Allison Watson, Corporate Vice President of the Worldwide Partner Group at Microsoft Corp. “They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes AMC Technology as a Gold Certified Partner for demonstrating its expertise in providing customer satisfaction using Microsoft products and technology.” The AMC Multi-Channel Integration Suite provides Microsoft Dynamics CRM with pre-packaged, server-based integration that delivers real-time connectivity with leading telephony, IVR, CTI, and contact center systems including those from Aspect, Avaya, Cisco, Nortel and others. AMC provides this integration via its library of certified connectors for these leading contact center equipment vendors. In 2010, AMC also passed the Software Solution Test for Microsoft Dynamics, with is a major requirement for Certified for Microsoft Dynamics® status. In addition, AMC earned the Microsoft Certified Partner designation with the ISV Competency. “AMC is committed to maintaining strong partnerships and delivering fully certified solutions.” said Anthony X. Uliano, President and CTO for AMC Technology. “We’re excited about the continued growth on the Microsoft platform and looking forward to ways we can continue partnering with Microsoft.”Anthony UlianoAnthony X. Uliano, Founder / CTO of AMC Technology. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 23 year obsession with CRM and CTI integration. I split my time in Richmond VA and Bar Harbor Maine, where I live with my wife and 3 children. When I’m not running AMC, I’m an avid film buff and volunteer at several non-profits.