AMC Technology

CRM and CTI Solutions for Salesforce, Dynamics, ServiceNow, Zendesk, SAP, and Oracle
AMC Technology
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Create Your Ideal Contact Center

AMC Technology’s DaVinci platform and extensive library of integration apps provide the tools to elevate your contact center.

Book a Demo

 

 

Reach personalized interactions between your customers and agents faster.

Our open-framework integration platform as a service (iPaaS) solution makes connecting your phone system with your CRM a seamless, single-pane-of-glass experience. Built in features include screen pop, click-to-dial, reporting and more.

 

Integrate your solutions to match your business needs.

The flexibility of our integration platform as a service (iPaaS) allows you to easily use or transition to different solutions.

Moving to the cloud or hybrid environment? Staying on premise telephony? 5 or 5,000+ agents?
We understand.

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The DaVinci Platform integrates the largest portfolio of CTI solutions in the industry to build positive call center interactions.

Our powerful integration platform as a service (iPaaS) solution, DaVinci gives you a single user interface for all of the ways you communicate with your customers. By connecting best-in-class telephony and CRM systems, diverse features and functions, and open development capabilities, we extend your contact center capabilities.

Find out more about DaVinci

TALK TO A SPECIALIST

Find out how our iPaaS solution connects these CRM & communication channels

Salesforce

Microsoft Dynamics

SAP C4C

SAP

ServiceNow

Oracle CX Sales

Oracle Siebel

Oracle CX Service

Zendesk

Twilio Flex

Avaya

Aspect

Cisco

Genesys PureCloud

Amazon Connect

See the library of pre-built apps in DaVinci App Gallery >>

Add your story to our growing roster of customer successes

INCREASED LEADS

DECREASED MISTAKES

DECREASED CALL TIMES

IMPROVED SERVICE

Can integration benefit your organization?

Schedule a free, no obligation integration assessment with one of our specialists based on your contact center’s needs.

BOOK AN ASSESSMENT
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