Create Your Ideal Contact CenterAMC Technology’s DaVinci platform and extensive library of integration apps provide the tools to elevate your contact center.Book a Demo Reach personalized interactions between your customers and agents faster.Our open-framework integration platform as a service (iPaaS) solution makes connecting your phone system with your CRM a seamless, single-pane-of-glass experience. Built in features include screen pop, click-to-dial, reporting and more. Integrate your solutions to match your business needs.The flexibility of our integration platform as a service (iPaaS) allows you to easily use or transition to different solutions.Moving to the cloud or hybrid environment? Staying on premise telephony? 5 or 5,000+ agents? We understand.The DaVinci Platform integrates the largest portfolio of CTI solutions in the industry to build positive call center interactions.Our powerful integration platform as a service (iPaaS) solution, DaVinci gives you a single user interface for all of the ways you communicate with your customers. By connecting best-in-class telephony and CRM systems, diverse features and functions, and open development capabilities, we extend your contact center capabilities.Find out more about DaVinciTALK TO A SPECIALISTFind out how our iPaaS solution connects these CRM & communication channelsSalesforceMicrosoft DynamicsSAP C4CSAPServiceNowOracle CX SalesOracle SiebelOracle CX ServiceZendeskTwilio FlexAvayaAspectCiscoGenesys PureCloudAmazon ConnectAdd your story to our growing roster of customer successesINCREASED LEADS DECREASED MISTAKES DECREASED CALL TIMES IMPROVED SERVICE Schedule a free integration assessment with one of our specialistsThe best way to find out if contact center integrations and/ or UXiPaaS can benefit your organization is by letting one of our specialists (did we mention we’ve been in the industry since 1995?) do a no obligation assessment of your current solutions, analyze goals for the future and make recommendations to lead you in the right direction.BOOK AN ASSESSMENT
