Creating Your Ideal Contact Center is Possible AMC Technology provides the platform, solutions and team to solve complex contact center problems Talk to a SpecialistStart Free Trial For updates and information regarding AMC’s response to COVID-19, please visit this page. INCREASED LEADS DECREASED MISTAKES DECREASED CALL TIMES BY 30 SECONDS IMPROVED SERVICE Create quick, personalized interactions between your customers and agents Connecting your phone system with your CRM opens up new opportunities to better serve customers with CTI features like screen pop, click-to-dial, reporting and more. Use the solutions you need without sacrificing a seamless experience The flexibility of our platform allows you to easily use or transition to different solutions if and when you need to. Moving to the cloud? Staying on your premise telephone system? 5 or 5,000+ agents? We understand. We bring people together by solving contact center problems with DaVinci and the largest portfolio of pre-built, best-in-class integration apps in the industry. Our powerful platform, DaVinci gives you a single user interface for all of the ways you communicate with your customers, regardless of your business size. By connecting leading premise and cloud telephony systems with popular CRMs, we amplify features that enrich your entire contact center. Find out more about DaVinci Do any of these look familiar? Click to find out more about our solutions for these CRMs & communication channels Salesforce Microsoft Dynamics SAP C4C SAP ServiceNow Oracle Engagement Cloud Oracle Siebel Oracle Service Cloud Zendesk Twilio Flex Avaya Aspect Cisco Genesys PureCloud Amazon Connect Ready? Contact us for more information and to get started. Talk to a specialist
