Webinar:

 How to Calculate ROI for Contact Center and CRM Integration

Why:

 

 

 

 In this AMC Webinar you'll learn about: 
  • The ROI areas of customer experience and operational efficiency
  • Metrics for first call resolution, self service, agent time utilization and many other critical areas
  • How to create realistic ROI metrics for a successful total project

When:

Thursday, July 17, 2008
11 AM ET, 16:00 GMT, 8 AM PT

Where:

 Online at your desktop
 

 

 

 

 

 

 

 

NEW! Express Registration -- just enter your email address

If you've already registered at AMC, just enter your email address here to sign up for this webinar.

 

Registration Form - All fields on this form are required

What is your timeframe for implementing your contact center integration project?
   
Are you currently using CRM in your contact center?
   
What CRM application is your contact center using? *
    
What contact center application is your company using?
   
How many agent seats are in your contact center?
   
What is your relationship with AMC?
   
First Name

 

Last Name

 

Company Name

 

Job Title

 

Email Address
(We value your privacy and do not rent names)

 

State/Province

 

Country

 

Telephone Number

 

Any additional information you want to provide?

 

 


©2008 AMC Technology, L.L.C. All rights reserved
Privacy Statement | Terms of Use | Contact Us | Resource Library