Partnerships are important especially when it comes to successfully integrated solutions. When you invest in a solution, you want to ensure that the partner you select is in it for the long haul. The last thing you want to do is purchase a product or a custom built solution from a vendor that is jumping on the bandwagon but will jump off just as quickly when things get too complicated or the technology changes. AMC is dedicated to developing solutions that increase agent efficiency and improve the customer journey.
We have been providing contact center integration solutions for over two decades. We partner with the best CRM and communication platforms in the world and with our combined experience we are able to provide an innovative tool that has an open architecture that makes the most of your current investments and takes you were you want to go.
Timeline of Technology Partnerships
Avaya Partner: 1999
SAP Partner: 1999
Microsoft Partner: 1999
Cisco Partner: 2003
Oracle Partner: 2006
Salesforce Partner: 2007