AMC
Technology
Reaches
the First Milestone Toward Achieving the Certified for Microsoft Dynamics
Accreditation
Richmond, VA – January 25, 2010
AMC Technology announced
today that its AMC Application Adapter for Microsoft Dynamics CRM 4.0 has passed
the Software Solution Test for Microsoft Dynamics, which is a major requirement
for Certified for Microsoft Dynamics® status.
Certified for Microsoft
Dynamics is Microsoft Corp.’s highest standard for partner-developed software.
This certification represents a significant step in elevating the standard for
partner-developed software solutions for industry-specific business
applications. Solutions with a successful software test have demonstrated
development quality and compatibility with the Microsoft Dynamics product.
VeriTest, a service of Lionbridge, performed independent and rigorous testing on
the solution’s integration with Microsoft Dynamics. AMC Technology has also
earned the Microsoft Certified Partner designation with the ISV Competency.
“By requiring the software
solution to meet our highest standards, Microsoft is assuring customers that
these certified solutions work with their investments in Microsoft Dynamics,”
said Doug Kennedy, vice president, Microsoft Dynamics Partners. “Microsoft
congratulates AMC Technology on the software test results and wishes it success
in earning the Certified for Microsoft Dynamics designation.”
The AMC Multi-Channel
Integration Suite provides Microsoft Dynamics CRM with pre-packaged,
server-based integration that delivers real-time connectivity with leading
telephony, IVR, CTI, and contact center systems including those from Aspect,
Avaya, Cisco, Nortel and others. AMC provides this integration via its library
of certified connectors for these leading contact center equipment vendors.
“AMC Technology continues to
focus on the importance of maintaining end to end certification on our MCIS
product suite offerings. The Microsoft platform is proving to be a viable
contact center solution and AMC is committed to delivering certified integration
to Microsoft platforms,” said Anthony X. Uliano, President and CTO for AMC
Technology.
About Microsoft Dynamics
Microsoft Dynamics is a line of
financial, customer relationship and supply chain management solutions that
helps businesses work more effectively. Delivered through a network of channel
partners providing specialized services, these integrated, adaptable business
management solutions work like and with familiar Microsoft software to
streamline processes across an entire business.
About AMC Technology
Founded in 1995, AMC Technology,
L.L.C. is a leading provider of telephony and multi-channel CRM integration.
Used every day by thousands of contact center agents around the globe, AMC's
MCIS product is certified against leading CRM applications such as
Microsoft Dynamics CRM,
Oracle
Siebel,
PeopleSoft CRM,
salesforce.com, SAP
and leading contact center solutions such as Aspect, Avaya, Cisco and Nortel.
Please visit
http://www.amctechnology.com
, contact
sales@amctechnology.com or call +1 (800) 390-4866.
Multi-Channel Integration Server
and MCIS are trademarks of AMC Technology, L.L.C. All other product and service
names mentioned are the trademarks of their respective companies.
About Lionbridge
Lionbridge Technologies, Inc. (NASDAQ: LIOX) is a provider of globalization and
offshoring services, including VeriTest software testing services. Based in
Waltham, Mass., Lionbridge maintains solution centers in 26 countries and
provides services under the Lionbridge and VeriTest brands. To learn more, visit
http://www.lionbridge.com.
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The names of actual companies and products mentioned herein may be the
trademarks of their respective owners.
