AMC Technology Integrates Salesforce.com with Telephony and
Contact Centers at Dreamforce’07
September 16-19, 2007 at the Moscone South
Convention Center in San Francisco, CA
Richmond, VA – September 4, 2007
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AMC Technology LLC, a leading
provider of multi-channel integration solutions for contact centers will exhibit
at Dreamforce’07, the Salesforce.com user and developer conference.
AMC Technology will be showing how
companies can:
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Have critical
salesforce.com information appear even as the phone is ringing
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Direct incoming calls
based on salesforce.com information
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Conference, transfer
calls, etc. – all from the salesforce.com screen
AMC Technology delivers these
features using existing phone systems with the certified AMC
Application Adapter for Salesforce.com. To see a product demo and receive
more information, please visit AMC Technology in Booth #241 in the
Moscone South Convention Center.
Described as four full days of
on-demand innovation, unlimited best practices, epic networking and an entire
community of Salesforce experts, this is the premier gathering of salesforce.com
users. Dreamforce features over 200+ breakout sessions with 300+ speakers, all
focused on helping you succeed with Salesforce, CRM, the AppExchange, and Apex.
Meet with salesforce.com product teams, hear from expert users at leading
companies, get hands-on training and pick up strategies for handling your most
critical business issues. Over 7000+ people are expected to attend.
For additional information about
Dreamforce’07 go to
www.salesforce.com/dreamforce.
About the AMC Salesforce.com Partnership
As a Salesforce.com AppExchange
partner, AMC provides solutions for
Salesforce.com users. Our solutions provide pre-packaged, server- based
integration that delivers real-time connectivity with leading
contact center systems including those from
Cisco, Nortel, Avaya, and Aspect. This integration allows contact centers
to improve call management and enable CTI functions including softphone
controls, caller identification and screen population in Salesforce.com.
