AMC Technology Reports Strong Third Quarter Results Including 17% Revenue Growth and
Continued Profitability
Richmond, VA - November 2, 2005 -
AMC Technology, LLC, a leading provider of multi-channel integration solutions for contact
centers, today reported results for third quarter 2005 that included a 17% growth
in revenue over third quarter 2004 and continued profitability.
“Along with exceeding our revenue plans in the third quarter, we are excited about the
significant growth in the numbers of both new customers and add-on orders,” stated
Anthony X. Uliano, President and CTO. “We attribute this success to our increased
investment in sales, marketing and product development.”
During the third quarter, AMC received new and add-on
orders from fourteen (14) large enterprise customers that included National
Insurance Board of Barbados, Respironics, Sta-Rite, State of Florida Department
of Revenue, Vattenfall, Voce and others. Customer deployments and service
engagements were successfully completed in the United States, Canada, Europe,
Mexico and the Caribbean region.
In line with the 2005 strategy of expanding partner
relationships and enhancing the AMC product suite, AMC announced a new partner
relationship and released the AMC Application Adapter for Siebel 7.
AMC successfully completed initial customer deployments and partner
validation testing for this new product.
“We continue to focus on enhancing AMC Multi-Channel
Integration Suite to better serve the contact center integration needs of large
enterprises,” stated Uliano. “For the remainder of 2005 we expect to exceed our
total year revenue plans and will be well positioned entering 2006 to continue
our business expansion.”
The AMC Multi-Channel Integration Suite™uniquely
qualifies AMC to provide real-time connectivity between leading CRM applications
and contact center solutions. Through its open architecture, contact centers can
create a true multi-channel, multi-vendor contact center.
About AMC Technology
AMC Technology, LLC, is a leading provider of
multi-channel integration solutions that allow contact centers to more
efficiently manage all types of customer interactions and deliver superior
levels of customer service. AMC Multi-Channel Integration Suite™ features
an open architecture that easily, seamlessly integrates customer
relationship management (CRM) applications and contact center solutions.
Used every day by thousands of agents around the globe, our pre-packaged
integration solutions are deployed with leading CRM application providers
including SAP, Siebel, Oracle/PeopleSoft and Microsoft and leading contact
center solution providers including Avaya, Cisco, Nortel, and others.
Reflecting 10 years of experience with many of the world’s leading companies,
our customers include more than 85 innovative organizations that rely on AMC
solutions to better serve their customers. Founded in 1995, AMC Technology
is a privately held software development company headquartered in Richmond,
Virginia. For more information, please visit us at
www.amctechnology.com.
Contact:
Kevin Huff
Vice President, Marketing and Alliances
(804) 915-0520
Kevin.Huff@amctechnology.com
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company names mentioned herein are trademarks of their respective owners.
