AMC
Offers Y2K On Call Service for SAP™ Customers
RICHMOND, VA - November 29, 1999 – AMC Technology, L.L.C. announced today that
it is offering a Y2K on call service for SAP customers. The service utilizes the AMC
STAR (Specialized Technical Application Response) team to minimize downtime related to
the effects of Y2K.
From December 15, 1999 to January 15, 2000, AMC’s STAR team will offer on call
services to customers looking for added assurance during the Y2K transition. STAR
consultants will remain on call until asked by a customer to assist with a problem.
The on call approach helps to minimize cost, while still retaining immediate access to
highly skilled resources to assist with any problems. Customers can also request that
AMC proactively monitor the R/3 system during the 30 days.
“Even though SAP customers are comfortable with the R/3 application, most companies
have many interrelated systems that could suffer downtime as a result of Y2K.” said
Anthony X. Uliano, President of AMC Technology, L.L.C. “Our on call service provides
rapid response to minimize the effect these outages will have on our customers’ business.”
STAR consultants have worked with over 250 critical accounts for SAP in the past 3
years to provide advanced technical consulting, system stability consulting, stress
testing and performance and tuning. AMC consultants were the original members of the
SAP ATAC (Advanced Technical Application Consulting) team, which has since been renamed
to TCC (Technical Core Competency) and continues to play an active role.
About AMC Technology
AMC Technology is an advanced technology services and software development company
helping organizations worldwide integrate new technologies and innovative solutions
with client/server and distributed computing systems with a focus on SAP technical
consulting. As an SAP Development Partner, AMC operates a software development group that
is at the forefront of enterprise call center and CTI technologies.
Founded in 1995, AMC is a privately held company with offices in Richmond, Virginia
and Palo Alto, California.
Contact:
Kevin Huff
Vice President, Marketing and Alliances
(804) 915-0520
Kevin.Huff@amctechnology.com
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company names mentioned herein are trademarks of their respective owners.
