AMC Technology Receives Customer Interaction Solutions® Magazine's "CRM Excellence" Award for 2006
Richmond, VA - July 11, 2006 -
AMC Technology, LLC announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction
Solutions® magazine (www.cismag.com) has named
AMC Multi-Channel Integration Suite™ as a recipient of a CRM
Excellence Award for 2006. Customer Interaction Solutions® has been the premier publication in the CRM, call
center and teleservices industries since 1982.
The AMC Multi-Channel Integration Suite™ uniquely qualifies AMC to provide real-time connectivity
between leading CRM applications and contact center systems. The AMC product suite provides certified,
pre-packaged integration to reduce implementation time and lower the total cost of ownership.
As a software development partner with CRM application providers including SAP, Oracle PeopleSoft,
Siebel and Microsoft and with contact center solution providers including Avaya, Cisco and Nortel,
AMC develops certified integration solutions that have been proven in numerous deployments worldwide.
“AMC is focused on providing companies with the best possible software solution to
meet their contact center integration needs,” stated Anthony X. Uliano, President and CTO, AMC Technology, LLC.
“This award reflects the confidence that customers have placed in the AMC product suite.”
“Customer Interaction Solutions magazine implemented the CRM Excellence Awards
seven years ago as a way of commending the companies that have proven to be true CRM partners to their
customers and clients. AMC Technology, LLC has demonstrated to the editors of Customer Interaction
Solutions® that their products and services have substantially improved the processes of their clients’
businesses by streamlining and facilitating the flow of information needed for companies to retain their
most precious asset...their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of
Customer Interaction Solutions®.
The CRM Excellence Award winners for 2006 will be published in the May
and June issues of Customer Interaction Solutions® magazine.
About AMC Technology
AMC Technology, LLC, is a leading provider of multi-channel integration
solutions that allow contact centers to more efficiently manage all types of customer interactions and
deliver superior levels of customer service. AMC Multi-Channel Integration Suite™ features an open
architecture that easily, seamlessly integrates customer relationship management (CRM) applications
and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged
integration solutions are deployed with leading CRM application providers including SAP, Siebel,
Oracle’s PeopleSoft and Microsoft and leading contact center solution providers including Avaya, Cisco,
Nortel, and others. Reflecting 10 years of experience with many of the world’s leading companies, our
customers include nearly 100 innovative organizations that rely on AMC solutions to better serve their
customers. Founded in 1995, AMC Technology is a privately held software development company headquartered
in Richmond, Virginia.
About TMC
Technology Marketing Corporation (TMC) publishes four print magazines:
Customer Interaction Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the
digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX
Magazine. TMC also produces TMCnet, the world’s leading communications and technology Web site. TMC
is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces
INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact
Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites
in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about
TMC, visit http://www.tmcnet.com.
