AMC Technology Reports Strong Second Quarter
Sales Results
Richmond, VA – July 24, 2007
-
AMC Technology, L.L.C., a leading provider of
multi-channel integration solutions for contact centers, today reported results
for second quarter 2007 that included a significant increase in new customer
orders over second quarter 2006.
During
the second quarter, AMC achieved significant quarter over quarter revenue growth
through new orders. “The growth AMC experienced in the second quarter was due
to our continued focus on both direct customer sales, as well as partner sales
channels. AMC continues to make heavy investments in our partners and this
definitely delivered results this quarter,” stated Anthony X. Uliano, President
and CTO. “This continued investment will carry into the latter half of 2007, as
we continue securing formal relationships with new and existing partners.”
AMC
Technology will also be making a significant investment in growing our employee
base to better meet the increased demand for our products and services. During
the third quarter, AMC is currently planning a 30% increase in full time
employees for our U.S. offices and a 10% increase in resources for our European
operations.
During
the second quarter, AMC received orders from 10 enterprise customers, including
Vorwerk and Marstons, both located in Europe. AMC’s continued dedication to
supporting end customers and partners outside of the US is helping position AMC
as a worldwide leader in providing multi-channel integration solutions across
the globe. In recognition of this continued dedication, AMC also celebrated its
receipt of the 2007 CRM Excellence Award from Customer Interaction Solutions
Magazine. It was AMC’s second consecutive award from
TMC for AMC’s Multi-Channel Integration Suite product.
In
addition, AMC also deployed several customers on our new Application Adapter for
Salesforce.com. This marks AMC’s official entry into the subscription based
market. In response to the growing market demand for subscription based
offerings, AMC also announced the availability of subscription-based pricing
across the complete AMC product suite. By supporting our customers’ choice
between perpetual and subscription-based licensing, our customers can more
easily meet their ROI requirements for their CRM and Call Center
implementations.
About AMC Technology
AMC Technology, L.L.C., is a leading provider of multi-channel integration
solutions that allow contact centers to more efficiently manage all types of
customer interactions and deliver superior levels of customer service. AMC
Multi-Channel Integration SuiteTM features an open architecture
that seamlessly integrates customer relationship management (CRM) applications
and contact center solutions. Used every day by thousands of agents around the
globe, our pre-packaged integration solutions are deployed with leading CRM
application providers including Microsoft, Oracle, Salesforce.com, and SAP and
leading contact center solution providers including Avaya, Cisco, Nortel and
others. Reflecting 12 years of experience with many of the world’s leading
companies, our customers include over 120 innovative organizations that rely on
AMC solutions to better serve their customers. Founded in 1995, AMC Technology
is a privately held software development company headquartered in Richmond,
Virginia. For more information, please visit AMC at http://www.amctechnology.com.
