AMC Technology Announces Results for 2005 Including 108% Revenue Growth and Continued Profitability
Richmond, VA - February 2, 2006 -
AMC Technology, LLC, a leading provider of multi-channel integration
solutions for contact centers, today reported results for total year 2005 that
included a 108% growth in revenue over total year 2004 and continued profitability.
“We made great progress in all aspects of our business during 2005 by
staying focused on our growth strategy,” stated Anthony X. Uliano,
president and CTO. “We successfully expanded our market reach,
through new product offerings and new partner relationships, and
our sales and marketing results, through new leadership and increased
program investment.”
During 2005, AMC received new and add-on
orders from more than thirty (30) large enterprise customers that included
BASF, EarthLink, Lennox International, Sony Canada, State of Florida Department
of Revenue, Suncor Energy, Inc. and The Washington Post. Customer deployments
were successfully completed in North America, Europe, Asia Pacific and the Caribbean
basin. Highlights of customer activity include the first deployment in China, a
significant order for 4,000 users across multiple call centers and nearing an installed-base
total of 100 large enterprise customers.
“We are excited about the significant growth in our
customer base and the successful work we did with each of our contact center and
CRM partners this past year,” stated Uliano. “We are well positioned for continued
growth in 2006.”
During 2005, AMC announced new or expanded partner
programs with Nortel, Oracle and Siebel. Product release announcements included version
5.0 of AMC Multi-Channel Integration Suite and the initial releases of AMC Application
Adapters for Siebel 7 and Oracle’s PeopleSoft CRM and AMC Telephony Connectors for Nortel
Communication Control Toolkit (CCT) and LAN CTE. AMC successfully completed initial
customer deployments for each of these new products.
“Our exclusive focus on contact center integration for large
enterprises that are using leading CRM applications provides us with a unique position in
the market,” stated Uliano. “In 2006 we will build on our market position and continue
our growth strategy of new product offerings, new partner programs and increased investment
in sales and marketing.”
The AMC
Multi-Channel Integration Suite™
uniquely qualifies AMC to provide
real-time connectivity between leading CRM applications and contact center
solutions. Through its open architecture, contact centers can create a true
multi-channel, multi-vendor contact center.
About AMC Technology
AMC Technology, LLC, is a leading provider of multi-channel
integration solutions that allow contact centers to more efficiently manage all types of
customer interactions and deliver superior levels of customer service. AMC Multi-Channel
Integration SuiteTM features an open architecture that easily, seamlessly integrates customer
relationship management (CRM) applications and contact center solutions. Used every day by
thousands of agents around the globe, our pre-packaged integration solutions are deployed with
leading CRM application providers including SAP, Siebel, Oracle/PeopleSoft and Microsoft and
leading contact center solution providers including Avaya, Cisco, Nortel, and others.
Reflecting 10 years of experience with many of the world’s leading companies, our customers
include nearly 100 innovative organizations that rely on AMC solutions to better serve their
customers. Founded in 1995, AMC Technology is a privately held software development company
headquartered in Richmond, Virginia. Additional information is available at
www.amctechnology.com
or by contacting Kevin D. Huff, Vice President, Marketing
and Alliances, at (804) 915-0520.
Contact:
Kevin Huff
Vice President, Marketing and Alliances
(804) 915-0520
Kevin.Huff@amctechnology.com
