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AMC Technology Announces Results for 2006 Including 375% Revenue Growth and Continued Profitability

RICHMOND, VA – January 23, 2007 - AMC Technology, LLC, a provider of multi-channel interaction management solutions, today reported results for 2006 that included growth in revenue of 375% over total year 2005 and continued profitability.

 

AMC remained focused on our long-term growth strategy.  “Our success in 2006 was a direct result of our focus on partner relations, new product offerings, and continued support of our existing customer base” stated Anthony Uliano, President and CTO of AMC Technology.  AMC’s industry success was further validated by the receipt of Customer Interaction Solutions® Magazine’s “CRM Excellence” award in May.

 

During 2006, AMC received new and add-on orders from more than twenty five (25) large enterprise customers, including Lennox International, Sony Canada, BASF, City of San Jose, Sanofi Pasteur, and AES.  AMC also continued to expand its presence across the globe, with deployments in North America, South America, Europe, and Australia.  Highlights of 2006 include a multi-country MCIS deployment at one of the leading worldwide tire companies spanning five different countries, as well as the rollout and implementation of AMC’s Application Adapter for SAP CRM 5.0 Winclient.   

 

AMC also announced new or expanded partnerships with Nortel, Oracle, Cisco, and salesforce.com.  In addition to fully validating our Multi-Channel Integration Suite version 5.0 with Oracle’s Peoplesoft Eneterprise CRM version 8.9 with Oracle, AMC has added products to the already comprehensive Nortel suite offerings, including the availability and deployment of AMC’s Nortel HDX Connector.

 

AMC has also introduced two new products specifically for SAP customers; a SAP certified Telephony Connector for Chrysalis Sonata and AMC’s application Adapter for SAP CRM 5.0 Winclient.  These new product offerings allowed AMC to continue to strengthen the list of fully certified multi-channel integration products available for SAP. 

 

The AMC Multi-Channel Integration Suite ™  uniquely qualifies AMC to provide real-time connectivity between leading CRM applications and contact center solutions.  Through its open architecture, contact centers can create a true multi-channel, multi-vendor contact center.

 

About AMC Technology

AMC Technology, L.L.C., is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.  AMC Multi-Channel Integration SuiteTM features an open architecture that seamlessly integrates customer relationship management (CRM) applications and contact center solutions.  Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading CRM application providers including SAP, PeopleSoft, Siebel, Microsoft, and salesforce.com and leading contact center solution providers including Avaya, Cisco, Nortel and others.  Reflecting 12 years of experience with many of the world’s leading companies, our customers include over 100 innovative organizations that rely on AMC solutions to better serve their customers.  Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia.  For more information, please visit AMC at www.amctechnology.com or contact Holly D. Moloney, Marketing Specialist, at (804) 915-0511.

 

 

Copyright ©2007 AMC Technology, L.L.C. All rights reserved. All product and company names mentioned herein are trademarks of their respective owners.


 

 

 



 

 


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