Siebel®
As a Siebel Software Partner, AMC develops solutions for Siebel
business applications. Companies utilizing Siebel in
a contact center environment require integration with their contact systems to more effectively manage customer interactions. Through the Siebel
Communications Server, we provide pre-packaged, server-based integration with leading telephony solutions including Avaya, Cisco and Nortel.
This integration enables CTI functions including softphone controls, caller identification, and screen population of Siebel application pages.
Siebel Alliance Partners
Siebel's extensive network of world-class partners allows customers to work with firms with which they already have
long-standing relationships, or select new partners especially skilled in maximizing the return on their existing technology infrastructure.
Close working relationships, formal technical evaluation, and testing programs ensure that all
Siebel partners are prepared to drive exceptional
customer experiences and outstanding business value.
Siebel Product Support
AMC solutions for Siebel provide pre-packaged, server-based integration that delivers real-time connectivity with leading contact center solutions.
AMC solutions for Siebel support:
For more on AMC solutions for Siebel please see our Solutions section.
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Siebel Certified Integration
AMC is validated
against Siebel 7.7, supports Siebel 8.0, and is currently working with
Oracle Siebel to complete the validation of the AMC Suite
products for Siebel 8.0.
To confirm AMC's
partner status, please view the AMC Technology Alliance Partner Profile on the Siebel Partner site.
Siebel Partner Site>>
