salesforce.com
As a Certified Member
of the Appexchange, AMC develops solutions for
salesforce.com. Companies utilizing
saleforce.com in a contact center environment
require integration with their contact systems
to more effectively manage customer
interactions. We provide pre-packaged, server-based integration with leading telephony solutions including Avaya, Cisco and Nortel.
This integration enables CTI functions including softphone
controls, caller identification, and screen
population of salesforce.com application pages.
salesforce.com Product Support
AMC continuously supports the latest
versions of salesforce.com as they are released.
For more on AMC solutions for
saleforce.com, please see
our Solutions section.
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salesforce.com Certified Integration
Please see the Appexchange website for
further information on our certifications for
salesforce.com.
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