PeopleSoft®
As a Certified Member
of the Oracle PartnerNetwork, AMC develops solutions for
Oracle's PeopleSoft® Enterprise CRM. Companies utilizing
PeopleSoft CRM in a contact center environment require integration with their contact systems to more effectively manage customer interactions.
Through PeopleTools, we provide pre-packaged, server-based integration with leading telephony solutions including Avaya, Cisco and Nortel.
This integration enables CTI functions including softphone controls, caller identification, and screen population of PeopleSoft application pages.
Oracle PartnerNetwork
Oracle PartnerNetwork
is a community leading companies extending and
enhancing the core suite of Oracle's PeopleSoft
enterprise application software. Independent
Software Vendor partners deliver value-added
applications that are integrated with PeopleSoft solutions and further extend the PeopleSoft application functionality
for the real time enterprise.
PeopleSoft Product Support
AMC solutions for PeopleSoft provide pre-packaged, server-based integration that delivers real-time connectivity with leading contact center solutions. AMC solutions for PeopleSoft support:
o
PeopleTools 8.47 validated
o
PeopleTools 8.45 and higher supported
o
Enterprise CRM 8.9
For more on AMC solutions for PeopleSoft please see our Solutions section.
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PeopleSoft Certified Integration
Upcoming Application Support - PeopleSoft 9.0/PeopleTools
8.48 and 8.49
