Microsoft®
As a Microsoft
Gold Certified ISV Partner, AMC develops solutions for Microsoft
Dynamics CRM. We offer a contact center
framework that delivers interaction controls and contact center functionality built into the user's Microsoft
Dynamics CRM desktop. The open platform
design supports pre-packaged integration of telephony (CTI), email and web-chat solutions from leading contact center solution providers including Avaya, Cisco and Nortel.
Microsoft Product Support
AMC solutions for Microsoft provide pre-packaged, server-based integration that delivers
real-time connectivity with leading contact center solutions. AMC solutions for Microsoft support:
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Microsoft
Dynamics CRM 4.0
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Microsoft
Dynamics CRM 3.0
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Microsoft Business Solutions CRM 1.0, 1.2
For more on AMC solutions for Microsoft please see our Solutions section.
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Microsoft
Certified
AMC Technology is a Microsoft
Gold Certified Partner. AMC Technology reached this level of status with its latest compliance testing for the Multi-Channel Integration Suite (MCIS). The MCIS version 5.2 has met the certification requirement for joining the ISV/Software Solution Competency of the Microsoft Partner Program. Achieving this compatibility means that AMC Technology has proven competency in developing and marketing packaged software solutions based on Microsoft technologies.
For more information on the AMC Microsoft Relationship, please view our Partner Profile in the Microsoft Partner Resource Directory.
Microsoft Partner Resource Directory >>
