Cisco®
As a Cisco Technology Developer Program Partner, AMC provides solutions for Cisco Intelligent Contact Management (ICM) Enterprise and
Cisco IP Contact Center (IPCC). Our solutions provide pre-packaged, server-based integration that delivers real-time connectivity with
leading CRM applications, including SAP, Oracle PeopleSoft and Microsoft. This integration allows contact centers to improve call management
and enable CTI functions including softphone controls, caller identification, and screen population in the CRM agent desktop.
Cisco Technology Developer Program
The Cisco Technology Developer Program unites
Cisco with vendors of complementary network-enabling technologies to deliver interoperable products, solutions, and services for customers in all industries.
Members of the program include companies that hold a market leadership position, use Cisco technology, and share Cisco's strong commitment to customer service.
Cisco Product Support
AMC solutions for Cisco provide pre-packaged, server-based integration that delivers real-time connectivity with leading
CRM applications. AMC solutions support the following Cisco products:
-
Cisco UICM --
previously ICM Enterprise
-
Cisco UCC
Enterprise -- previously IP Contact Center (IPCC) Enterprise
-
Cisco UCC
Express -- previously IP Contact Center
(IPCC) Express
Through Cisco ICM, the AMC Suite supports a full range of PBX switches from leading vendors including Avaya, Cisco, and Nortel.
For more on AMC solutions for Cisco please see our Solutions section.
More >>
Cisco
Interoperability Tested
AMC Suite products have completed Cisco Interoperability Verification Testing.
To confirm Cisco
compatibility certification for AMC products,
please visit the Cisco Partner Site to view our
Developer Partner Profile.
Cisco Partner Site>>
Contact
info@amctechnology.com today to
request any of the following:
-
Cisco
Reseller Sales
Guide
-
Narrated slide
show for Cisco Resellers to show prospects
-
Technical
documents
-
Demo movies and
screen shots for specific CRM applications
-
Profiles of
recent customers
-
A list of
recent AMC/Cisco customer wins
-
Product Pricing
-
To request a
quote
-
Technical
details on a specific project you have
To receive the latest news about
AMC products for Cisco, be sure to register on
our site. Once registered you will be invited to
upcoming webinars and other
Cisco offerings.
Register Here>>
©2009 AMC Technology, L.L.C. All rights reserved
Privacy Statement
| Terms of Use
| Contact Us
| Resource Library
