Avaya™
As an Innovator Member of Avaya DevConnect Program, AMC provides solutions for Avaya™ Interaction Center, Avaya™ Computer Telephony (CT) and Avaya IVR.
Our solutions provide pre-packaged, server-based integration that delivers real-time connectivity with leading CRM applications, including SAP,
Oracle PeopleSoft
and Microsoft. This integration allows contact centers to improve call management and enable CTI functions including softphone controls, caller identification,
and screen population in the CRM agent desktop.
Avaya DeveloperConnection Program
The Avaya Developer Community includes DeveloperConnection Program (DevConnect)
members that have achieved the highest level of status within the community. All DevConnect members have passed interoperability/compliance testing in order
to provide customers with the solutions and services to integrate within their environment or to offer to their customers.
To find out more about how Avaya can help improve your contact center, please visit the
Avaya Contact Center.
Avaya Product Support
AMC solutions for Avaya provide pre-packaged, server-based integration that delivers real-time connectivity with leading CRM applications. AMC solutions support
the following Avaya CTI products:
AMC solutions support a full range of Avaya IP and traditional PBX systems. For more on AMC solutions for Avaya please see our Solutions section.
More >>
Avaya Verified Compliant
AMC Suite products have completed Avaya interoperability testing and are Avaya Verified Compliant. To obtain an Avaya Application Note and Data Sheet for the AMC Suite, please visit our Resource Library.
More >>
To confirm Avaya Compliance Testing for AMC
products, please view the AMC Technology Member Profile on the Avaya Developer
Community site.
Avaya Developer Community Site>>
