Avaya™
As an Innovator Member of Avaya Developer Connect Program, AMC provides solutions for
Avaya AACC (Avaya Aura Contact Center) 6.0, Avaya Enablement
Services (ES) and Avaya™
Interaction Center (IC).
Our solutions provide pre-packaged, server-based integration that delivers real-time connectivity with leading CRM applications, including SAP
CRM,
Oracle PeopleSoft CRM, Oracle Siebel, Microsoft
Dynamics CRM and salesforce.com. This integration allows contact centers to improve call management and enable CTI functions including softphone controls, caller identification,
and screen population in the CRM agent desktop.
Avaya DeveloperConnection Program
The Avaya Developer Community includes DeveloperConnection Program (DevConnect)
members that have achieved the highest level of status within the community. All DevConnect members have passed interoperability/compliance testing in order
to provide customers with the solutions and services to integrate within their environment or to offer to their customers.
To find out more about how Avaya can help improve your contact center, please visit the
Avaya Contact Center.
Avaya Product Support
AMC solutions for Avaya provide pre-packaged, server-based integration that delivers real-time connectivity with leading CRM applications. AMC solutions support
the following Avaya CTI products:
AMC solutions support a full range of Avaya
/ Nortel IP and traditional PBX systems. For more on AMC solutions for Avaya please see our Solutions section.
More >>
Nortel Product Support
AMC solutions for Nortel Heritage Products provide
pre-packaged, server-based integration that delivers real-time connectivity with
leading CRM applications. AMC solutions support the following Nortel CTI products:
-
Nortel
Communications Control Toolkit (CCT)
-
Symposium Call
Center Server (SCCS)
-
Communication
Server 1000
-
Meridian 1 PBX
with CS 1000 Software
-
Business
Communications Manager / LAN CTE
Avaya Verified Compliant
AMC Suite products have completed Avaya interoperability testing and are Avaya Verified Compliant. To obtain an Avaya Application Note and Data Sheet for the AMC Suite, please visit our Resource Library.
More >>
To confirm Avaya Compliance Testing for AMC
products, please view the AMC Technology Member Profile on the Avaya Developer
Community site.
Avaya Developer Community Site>>
|
Contact
info@amctechnology.com today to
request any of the following:
-
 Avaya
Reseller Sales
Guide
-
Narrated slide
show for Avaya Resellers to show prospects
-
Technical
documents or Avaya compliance letters
-
Demo movies and
screen shots for specific CRM applications
-
Profiles of
recent customers
-
A list of
recent AMC/Avaya customer wins
-
Product Pricing
-
To request a
quote
-
Technical
details on a specific project you have
To receive the latest news about AMC products for
Avaya,
be sure to register
on our site. Once registered you will be invited to upcoming webinars and other
Avaya offerings.
Register Here>>
AMC Technology, LLC | 15521 Midlothian
Turnpike, Suite 301 | Midlothian, VA 23113 |
1-800-390-4866 |
info@amctechnology.com |
