Scottsdale, AZ - February 24-27,
2008 -
AMC Technology, LLC, a leading provider of multi-channel
integration solutions for contact centers, will
sponsor an educational luncheon at the Oracle CRM Community Spring Meeting in
Scottsdale, AZ, February 24-27, 2008.
During this session, and in
subsequent booth presentations, AMC will describe best practices for the CRM
manager who wants to integrate with their call center to improve sales, support,
services, and marketing.
About the AMC Oracle
Partnership
As a Certified Member of the Oracle PartnerNetwork,
AMC develops solutions for Oracle's PeopleSoft® Enterprise CRM
and Siebel Business Applications. Companies utilizing Oracle Siebel or PeopleSoft CRM
in a contact center environment require integration with their contact systems
to more effectively manage customer interactions. AMC provides pre-packaged, server-based integration with leading telephony solutions including Avaya, Cisco,
Aspect, and Nortel. This integration enables CTI functions including softphone controls, caller identification, and screen population of
Oracle Siebel and PeopleSoft CRM application pages.
To view AMC membership details in
the Oracle PartnerNetwork please visit the Oracle PartnerNetwork website.
Oracle PartnerNetwork Site>>
Alternatively, for
details of certified and supported Oracle products, please visit our Resource Library.
More>>
About the Oracle CRM Community
The mission of the Oracle CRM
Community is to provide a forum for sharing information and expertise among all
users regarding the selection, implementation and effective use of Oracle CRM
Applications. The over arching goal for this group is to foster community by
building alliances with like minded organizations for the purpose of
collaboration and education.
http://www.fusioncrm.org
About AMC
Technology
AMC
Technology, LLC is a leading provider of telephony and multi-channel CRM
integration. Founded in 1995, AMC Technology is listed as one of the Inc. 500
fastest-growing private companies in the U.S. Used every day by thousands of
call center agents around the globe, AMC’s pre-packaged MCIS™ product is
certified against leading CRM applications such as
Oracle Siebel and
PeopleSoft CRM,
and leading contact center solutions such as
Avaya,
Cisco,
Aspect, and
Nortel. Please visit
www.amctechnology.com, contact
sales@amctechnology.com or call +1 (804) 327-0170.
Contact:
Sue Willis
Marketing Specialist
(804) 915-0511
Suzanne.willis@amctechnology.com
All rights reserved. All product and
company names mentioned herein are trademarks of their respective owners.
