CREATIVE ASSIGNMENT : Create a 30-second  to 1-minute spot focused on problem-solving for the contact center and AMC Technology. The overall theme for this contest is playful, fun, light-hearted, and given the time of year, should focus on the hustle and bustle in customer service contact centers generated by the year-end holiday season.

All videos must contain the following:

1. AMC Technology name, logo (to be provided), website address (www.amctechnology.com) and the email address info@amctechnology.com

2. Highlight concepts of improving efficiency and better quality of service and tie these to the upcoming holiday season

3. High level overview of what AMC Technology does: We provide middleware that seamlessly connects phone systems - also known as "CTI" - from companies such as Cisco, Avaya, Nortel and Aspect with CRM systems from companies such as SAP, Microsoft, Oracle and salesforce.com.  As a result, contact center agents get the relevant customer information in their CRM application window automatically, as the phone is ringing with the customer on the line. Companies get a more efficient contact center and happier customers.

Before entering, read the official contest rules below.

By entering this contest, you agree to AMC Technology’s privacy policies, available here, and understand that your entry and the personal information collected from you in connection with this contest will not be distributed.

1.Eligibility: Open only to the legal residents of the 50 United States and the District of Columbia (collectively, the “eligibility area”) who are 18 years of age or older and located in the eligibility area at the time of entry. Void elsewhere and where prohibited by law. The following individuals are not eligible: employees, contractors, directors and officers of AMC Technology, L.L.C. (“Sponsor”), and each of their affiliated companies, distributors, web design, advertising, fulfillment, insurance agencies,  and the immediate family members (spouse, parent, child, sibling and spouse or “step” of each) and those living in the same households (those persons whether related or not who live in the same residence for at least three months during the twelve-month period preceding the start date of the Contest) of each such employee, contractor, director or officer.

2.Contest Schedule: You may enter the contest between between 12:00:01am Eastern Time (“ET”) on 10/20/09 and 11:59:59pm ET on 12/15/09 (“Contest Period”).

3. To Enter: To enter the Contest, submit your information using the registration form at right or contact AMC Technology by sending an email to info@amctechnology.com with your name and contact information. You will receive a confirmation that your registration as been received and a .zip file containing the AMC Technology logo for your use.

Before sending in your submission, you will be required to agree that you have (a) read or have had these Official Rules read to you and you are in agreement with these Official Rules, and (b) received permission for the use of the image/likeness of any and all identifiable persons appearing in your Submission. You will be required to submit a release signed by each identifiable person appearing in your Submission granting Sponsor permission to use his or her image/likeness if your Submission is selected as a Finalist in the Contest. Submissions that do not included all of the required information and adhere to the Official Rules will be considered void.

TECHNICAL REQUIREMENTS:  All video submission will be done through YouTube. This means that you will need to have a YouTube account and post your submission on their site. When you post, make sure that the privacy settings are not set to "private", and send the link for your video to your AMC Technology contact.

Finalists may be asked to provide the original audio and video files used during production of the entry. This may include uncompressed QuickTime files, final audio mix and/or separate audio tracks for dialogue, music and effects. These items are not mandatory to become a finalist.

ADDITIONAL REQUIREMENTS:

·        Submissions must be primarily in English.

·        All entries must be received by 11:59:59 pm ET on 12/15/09

·        Once submitted, the Submission will not be returned. Sponsor    

         may, at its sole discretion, delete and/or forfeit Submissions it  

         deems inappropriate or otherwise non-compliant.

·        The person supplying the contact information and sending in the

         Submission will be deemed the entrant (“Entrant”). The Entrant

         is the one (1) person who owns the email address associated 

         with the Contest ID. If any group elects to collaborate on a

         Submission, they are required to designate one (1) person as the

         agent of the group to enter the contest, agree to these rules

         and accept the prize on behalf of the group. Neither Sponsor nor

         any of the Contest Parties are liable for any disputes between

         collaborators under or related to the Contest.

·        Each individual Entrant is allowed a total of ten (10) Submissions

         as long as the same (or substantially similar) Submission is not

         submitted more than one (1) time throughout the Contest.

·        Limit one (1) Finalist Prize per person, household and/or

           email address throughout the Contest Period.

•       Each Submission must be the original work of the entrant produced for this Contest; it may not have been entered in or won previous contests or awards; it may not have been published previously in any medium; it must not infringe any party’s intellectual property or other rights; it must be suitable for display and publication on the web (i.e., may not be obscene or indecent, including but not limited to nudity or profanity); it must not contain obscene or pornographic material, it must not contain defamatory statements (including but not limited to words or symbols that are widely considered offensive to individuals of a certain race, ethnicity, religion, sexual orientation or socioeconomic group), it must not include threats to any person, place, business, group or world peace, it must not invade privacy or other rights of any person, firm or entity, and it must not in any other way violate applicable laws and regulations.

•       Each Submission must not feature or reference any names or third party logos (other than the AMC Technology brand logo).

•       Each Submission must not contain any copyrighted works (other than as owned by the Entrant).

•       All Submissions will be reviewed for content before being published or judged; however, such review does not relieve entrant from responsibility for compliance with all of these Official Rules. Submissions that do not comply with these Official Rules or that otherwise contain prohibited, or inappropriate content as determined by the Sponsor, in its sole discretion, will be disqualified and will not be published or considered for prizes. Sponsor makes the final determination as to which Submissions are eligible to take part in this Contest and be considered for a Finalist Prize.

• By entering this Contest and sending in your Submission, you irrevocably grant to Sponsor and its agents the unconditional and perpetual right to post, display, publish, use, adapt, edit and/or modify such Submission in any way, in any and all media, for any purpose, without limitation, and without consideration to you. Finalists agree to irrevocably assign and transfer to the Sponsor any and all rights, title and interest in Submission, including, without limitation, all copyrights and waive all moral rights in Submission. All Contest entrants further agree to release and indemnify and hold harmless the Sponsor from any and all claims that any commercial, advertising, presentation, web content or any other material subsequently produced, presented, and/or prepared by or on behalf of Sponsor infringes on the rights of Entrant’s work as contained in any Submission.

 

4. SELECTION OF WINNERS: Submissions will be judged and selections announced on 12/21/2009. All Finalists are subject to verification, including without limitation, verification of eligibility, compliance with these Official Rules and completion of release forms. If attempted notification is returned as undeliverable, if a Finalist cannot be verified, or if a Finalist is otherwise unable to accept prize, prize will be forfeited and may be awarded to an alternate Finalist, in Sponsor’s discretion.

Entrants agree that the Sponsor has the sole right to decide all matters and disputes arising from this Contest and that all decisions of Sponsor are final and binding. Finalists, by acceptance of the Finalist Prize (defined below), agree to release, indemnify and hold harmless Sponsor, as well as each of their respective parent and affiliated companies, and each of their employees, representatives, contractors, advertisers and sponsor from any and all liability, loss, damage, cost or claim relate to any allegation regarding the acceptance or use of their prize, including but not limited to the airing of the commercial Submission.

5.ONE (1) FIRST PRIZE: The First Prize Winner’s Submission will be featured on the AMC Technology website and other video venues, and the First Prize winner will receive a bonus of $2,500.

ONE (1) SECOND PRIZE: The Second Prize winner will receive a bonus of $1,500.

ONE (1) THIRD PRIZE: The Third Prize winner will receive a bonus of $1,000.

6. GENERAL CONDITIONS: All entrants must have a valid e-mail address. Finalists are solely responsible for any taxes on their respective prizes, and will receive an IRS Form 1099 for the value of their prize. No substitution of prize is offered, except at the sole discretion of the Sponsor. Prizes are non-transferable. By participating, entrants agree to these Official Rules and Sponsor’s Privacy Policy (available at http://www.amctechnology.com/privacy.html) which are final and binding in all respects. Unclaimed prizes will not be awarded. Finalists will be notified by phone and/or email and will be required to complete, sign and return an Affidavit of Eligibility/Liability Release, and, where lawful, a Publicity Release by 12/30/09 or Finalist Prize will be forfeited and an alternate Finalist may be selected. If for any reason the Contest is not capable of running as planned, including without limitation, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, Sponsor reserves the right, at its sole discretion to cancel, modify or terminate the Contest. Further, Sponsor reserves the right, at its sole discretion, to disqualify any individual deemed to be (a) tampering or attempting to tamper with the entry process or the operation of the Contest or any Sponsor website; (b) violating the Official Rules, or (c) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Sponsor reserves the right, to require a potential Finalist Prize winner to submit to a confidential background check to confirm eligibility and help ensure that the use of any such person in advertising or publicity for the Contest will not bring Sponsor into public disrepute, contempt, scandal or ridicule or reflect unfavorably on the Contest as determined by Sponsor in its sole discretion. This Contest is offered only in the United States and is governed by the laws of the state of Virginia. All claims relating in any manner to this Contest or to any Submission must be resolved in the federal or state courts located in Richmond, Virginia.

7. LIMITATIONS OF LIABILITY AND RELEASE: No liability or responsibility is assumed by the Sponsor resulting from any user's participation in or attempt to participate in the Contest or ability or inability to upload or download any information in connection with participating in the Contest. No responsibility or liability is assumed by the Sponsor for technical problems or technical malfunction arising in connection with any of the following occurrences which may affect the operation of the Contest: hardware or software errors; faulty computer, telephone, cable, satellite, network, electronic, wireless or Internet connectivity or other online communication problems; errors or limitations of any Internet service providers, servers, hosts or providers; garbled, jumbled or faulty data transmissions; failure of any e-mail transmissions to be sent or received; lost, late, delayed or intercepted e-mail transmissions; inaccessibility of the Web Site in whole or in part for any reason; traffic congestion on the Internet or the Web Site; unauthorized human or non-human intervention of the operation of the Contest, including without limitation, unauthorized tampering, hacking, theft, virus, bugs, worms; or destruction of any aspect of the Contest, or loss, miscount, misdirection, inaccessibility or unavailability of an email account used in connection with the Contest. The Sponsor is not responsible for any typographical errors in the announcement of prizes or these Official Rules, or any inaccurate or incorrect data contained on the Web Site. Use of Web Site is at user’s own risk. The Sponsor is not responsible for any personal injury or property damage or losses of any kind which may be sustained to user's or any other person's computer equipment resulting from participation in the Contest, use of the Web Site or the download of any information from the Web Site. By participating in the Contest, the entrant releases Sponsor from any and all claims, damages or liabilities arising from or relating to such entrant’s participation in the Contest. By accepting a prize in the Contest, winners agree that the Sponsor shall not be liable for any loss or injury resulting from participation in the Contest, acceptance or use of any prize, or any travel related thereto. The Sponsor, Contest Parties is not liable in the event that any portion of the Contest is cancelled due to weather, fire, strike, acts of war or terrorism, or any other condition beyond their control (a “Force Majeure Event”). Should a Force Majeure Event occur, Sponsor may, but is not obligated to, exercise commercially reasonable efforts to make a reasonable substitution in its sole discretion.

8. WINNERS’ LIST/RULES REQUEST: For the names of the Finalists or Official Rules, send your request to: info@amctechnology.com

9. SPONSOR: AMC Technology, L.L.C.  15521 Midlothian Turnpike, Suite 301 Midlothian, VA 23113