AMC Technology Receives 2009 CRM Excellence
Award fromCustomer Interaction Solutions
Magazine
AMC Application Adapter for Microsoft®
Dynamics CRM Singled Out for Helping Clients
Improve CRM
More
AMC Technology Launches Software Donation
Program for Nonprofit Organizations Full
CRM Integration Functionality Available for
Charitable Contact Centers More
Recorded Live Demo: Microsoft Dynamics CRM
Integration in the
Enterprise Contact Center
Join us to for a deep dive into integrating
Microsoft Dynamics CRM with the existing hardware in
your enterprise contact center to support multiple
communication channels.
This
tool is
available to help you assess what shaving seconds
off of your call times would do for your contact
center in terms of saving both time and money.
Using
this data, you can answer high-level planning
questions about center staffing, call handling and
discover ways to reduce your operating costs.
Recorded Webinar: Reduce Operating Costs in
the Enterprise Contact Center
Join AMC Technology and our partner Aspect to
learn how to begin streamlining your contact center
agent's desktop with unified communications in order
to increase efficiency and deliver superior customer
service.
"We
are very happy with the ease of integration
provided by the AMC solution and the value it
provides to our customer service operations."
