Smart Integration

Communication enable your CRM with Contact Canvas™ which improves the customer experience and the efficiency of your call center.

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Leading certified, out of the box Integration for CTI and CRM

AMC Technology is a global leader in contact center and CRM integration with 20 years of experience. AMC power contact centers and customer interactions for companies around the globe through certified products and unparalleled expertise. AMC’s Contact Canvas™ product suite allows customers to integrate CRM and communication platforms, including CTI, across the enterprise, for call center agents and knowledge workers.

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AMC Technology’s CONTACT CANVAS™ is connecting agents, knowledge workers and sales teams with innovative technology solutions to improve business technology.

The Power Is In the Platform

Leverage your existing infrastructure and enable a better customer experience.

Hear how Thomson Reuters and DeVry Education Group leveraged Contact Canvas™ to improve efficiency of their contact centers.

Certified, Out-of-the-box Integration

Contact Canvas™ has certified integration for the leading CTI systems and CRM applications.

Latest News

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Watch Us #Innovate: Contact Canvas Integration for OpenMRS Wins!

Our VCU development interns have finally finished their first sprint with Agent Palette where they were required to take Contact Canvas Agent and incorporate it with a third party platform to perform a screenpop.  Each team was judged on 3 different types of criteria: number of touch points, level of use and creativity. After each… Read more →

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Employee Spotlight: Anthony X. Uliano, Founder of AMC

  With 20 years of experience AMC is a global leader in Telephone and CRM integration, and powers contact centers throughout the world with our award winning software Contact Canvas. However, AMC’s success didn’t happen overnight so we sat down with Anthony X. Uliano, CTO and Founder of AMC, to talk about his motivators and… Read more →

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Watch us #Innovate: Interns’ week three!

  Our development interns have been working hard tweaking their new Agent Palette plug-ins and forming teams to come up with new plug-in ideas. Our interns are all from Virginia Commonwealth University and range from sophomores to seniors in college with all different technical skill levels but each was able to develop a plug-in that… Read more →

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Watch Us #Innovate: New Agent Palette Plug-Ins Developed

Closing in our intern’s second week, they have been hard at work innovating new ideas for Agent Palette. With working prototypes for threshold alerts to keep call times down and coach agents, pull unknown contacts from the Yellow Pages for screen pop, and contact center gamification for agents based on their efficiency, we have been… Read more →