Smart Integration

Communication enable your CRM with Contact Canvas™ which improves the customer experience and the efficiency of your call center.

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Leading certified, out of the box Integration for CTI and CRM

AMC Technology is a global leader in contact center and CRM integration with 20 years of experience. AMC power contact centers and customer interactions for companies around the globe through certified products and unparalleled expertise. AMC’s Contact Canvas™ product suite allows customers to integrate CRM and communication platforms, including CTI, across the enterprise, for call center agents and knowledge workers.

customers

AMC Technology’s CONTACT CANVAS™ is connecting agents, knowledge workers and sales teams with innovative technology solutions to improve business technology.

The Power Is In the Platform

Leverage your existing infrastructure and enable a better customer experience.

Hear how Thomson Reuters and DeVry Education Group leveraged Contact Canvas™ to improve efficiency of their contact centers.

Certified, Out-of-the-box Integration

Contact Canvas™ has certified integration for the leading CTI systems and CRM applications.

Latest News

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Let’s Talk About Knowledge Workers!

Often times when I’m asked what our software does, I talk about what we do for contact center agents.  It’s easy to explain the benefits of computer telephony integration as everyone has a negative call center story they can share with agents transfers and repeating information over and over again that help highlight how computer… Read more →

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Contact Canvas Receives AES Certification

Contact Canvas successfully completes Avaya DevConnect Compliance Testing with Avaya Aura ® Communication Manager r6.3 and Application Enablement Services r6.3.  Through this certification, AMC demonstrates its continued commitment to providing Avaya customers proven CRM integration solutions that raise the bar for superior customer service.

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AMC Goes Gold with Microsoft

AMC is proud to announce we have attained a Microsoft Gold Application Development competency. What does that mean? It means we’re kind of a big deal to Microsoft. We’ve demonstrated a “best-in-class” ability and commitment to meet Microsoft customers’ evolving needs in today’s dynamic business environment. We’re actually within the one percent of Microsoft’s partner… Read more →

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2015 Summer Internship Recruitment Kickoff

This week we kick off our recruiting efforts for interns for our 2015 Summer Internship Program. We’re participating in VCU’s Career Fair on February 11th and then continuing with a more focused Open House/ Corporate Connections Day on March 5th. Through these two events we’re hoping to generate enough interest to hire eight computer science… Read more →