"A ‘perfect match’ between the Cisco Call Center equipment and the customer’s SAP application was made possible through the easiest implementation which allowed filling the gap between these two important platforms. CONVEX’s experience on combining efforts with AMC's product and expertise resulted on a clear customer experience improvement."

André Castro
Project Manager
CONVEX SatecGroup

"We selected AMC's MCIS product suite 6 years ago to provide integration into our SAP systems across several different sites. We value their industry expertise and knowledge, which has helped us through several system upgrades on both our CRM and CTI platforms. Their development capabilities and excellent customer support complement their solid overall solution."

Debra Melber
Business Integration Team Lead CRM/CTI

"AMC's product is a pleasant and straightforward implementation in the best possible sense, with a clear logging scheme, clear configuration, and deterministic behavior.  This is wonderful, contrasted with the sort of Jenga-like nature I experience with so many other vendor products. The server product is very easy to implement."

-IT Manager
Large Financial Institution

"We are very happy with the ease of integration provided by the AMC solution and the value it provides to our customer service operations."